RAID problems

Discussion in 'Acronis True Image Product Line' started by bettle, Jan 23, 2008.

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  1. bettle

    bettle Registered Member

    Joined:
    Jan 23, 2008
    Posts:
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    I wonder if anyone has an idea how to use TI to migrate a RAID setup.

    Currently running Windows XP SP2 on a KN1 extreme MB, mirrored primary drive using the Nvidia nfource RAID controller on board.

    i am upgrading to a Highpoint 3520 PCIe controller, however when i try to load the recover CD it freezes at "starting boot loader...", any ideas also does my MBR need modifying.

    Any help appreciated

    Mark
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello bettle,

    Thank you for choosing Acronis Disk Backup Software.

    Please make sure you use the latest build of the respective version of Acronis True Image. To get access to updates you should first register your software. Don't forget to recreate Acronis Bootable Rescue Media after updating.

    If the issue persists, please collect some information to let us investigate it thoroughly:

    Please create Acronis Report and Windows System Information as it is described in Acronis Help Post.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    --
    Marat Setdikov
     
  3. banders100

    banders100 Registered Member

    Joined:
    Dec 30, 2007
    Posts:
    10
    Submitting "Tech Support Ticket" means you wait for weeks and never get a timely response or solution. Check the BBB reports on Acronis. Very poor customer service and support. I can not even use the software "upgrade" I was duped into buying. I will NOT buy from these clowns again. You'll notice this is the same response they leave for everyone, VERBATIM!
     
    Last edited: Jan 25, 2008
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