I am new to posting here and hope that someone will be kind enough to help me. I have been using TI 9.0 for 2 years but have never needed to do a full recovery. I have just installed my new PC that has 2 x 500Gb HD's in a Raid 1 config. I started with a new XP Pro install and took a TI image before loading any software. After the App's & Data were loaded MS Excel & AutoCAD are playing up so I decided to go back to my 1st Image and re-install the software a bit more carefully. Time to learn how to do a TI Recovery. After an initial try that took me to TI re-boot I realised that I did not understand all the procedures or limitations. I stopped the Recovery on the 1st TI DOS page. After much research, Google, every Acronis doc, TI pdf manual, this Forum site and beyond, I find as usual that every thing I want to know is not explicitly or clearly referred to. Does TI support Raid 1? No mention in Help or Docs. If partitions are removed does this include Raid? Are there different procedures for Raid 1 Recovery? Do I need to get Raid drivers & re-build after Imaging my 'Disk 0'. What happens to my Mirrored Disk? I run Ti Boot & the 1st thing I get up is the word 'VIRUS !'. Does this refer to my BIOS virus check being enabled and complaning about the TI Boot? A virus can't reside here so what does it mean? Then with the Ti Recovery running from this boot my Logitech Revolution Mouse only goes up & down but not sideways. (PS2 only?) I then keyboard my way through but can't see my eSATA Ext HDD. Have looked at up-grading to TI 11 but can't see support for eSATA there. I can understand this in Ver 9.0 but a new TI release can't see a proper Drive connection. Is it out-of-date already? So I cancel from this recovery & re-start Windows. Surprise ! MS want me to 'Activate Windows' it says that I have change Hardware and I have 3 Days to activate and get a new Product Key. I don't want to change my Pro Key & I don't want to communicate with MS. What is going on here? Same PC, same MOBO. This is probably all basic easy know stuff to TI Techs but why do all the manuals, instructions & help infos just breeze through the procedures with no mention of the possible interruptions or limitations a novice will become confused by.