r-wipe & clean ceased to wipe files (after reboot)?

Discussion in 'privacy technology' started by siberianwolf, Feb 10, 2010.

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  1. siberianwolf

    siberianwolf Registered Member

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    it ain't working. normally after deleting of files is done, it is supposed to reboot and wipe the swap file, etc.; but for a few days it's rebooting, and then when i log on to windows, the system tray icon for r-wipe pops out in the sys tray for a few secs then disappears. why is that?
     
  2. Warlockz

    Warlockz Registered Member

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    Did you try reinstalling it? If that doesn't work your machine may be compromised. try going back to a backup Image/restore point.
     
    Last edited: Feb 10, 2010
  3. Pleonasm

    Pleonasm Registered Member

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    Siberianwolf, are you running the most recent version of R-Wipe&Clean (8.9.1586)?
     
  4. caspian

    caspian Registered Member

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    Did you recently switch from XP to a different OS? I remember with XP it had a screen that opened after restart showing that it was wiping slack files or something. But this does not show on Vista 64 bit or Windows 7. But does that mean that it does not wipe the extra stuff after restart? I don't know. Maybe you could send them an email and ask.
     
  5. siberianwolf

    siberianwolf Registered Member

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    @Warlockz:
    already tried everything you mentioned in your post.

    @Pleonasm:
    yes, it's the latest version.

    @caspian:
    no, this particular issue happens on both xp & vista.

    couldn't find anything on this issue on the net.
     
  6. caspian

    caspian Registered Member

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    That's weird that it happens on XP. You should send them an email.
     
  7. Pleonasm

    Pleonasm Registered Member

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    Yes, I too recommend contacting technical support at R-Tools Technology. My own experience is that they are prompt and helpful in their replies to questions.
     
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