Questions about my 1st Acronis back-up

Discussion in 'Acronis True Image Product Line' started by leoliver, Nov 25, 2006.

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  1. leoliver

    leoliver Registered Member

    Joined:
    Nov 25, 2006
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    Hi Everybody,

    I made my frist back-up image of my "C" drive on-to 6 DVD+R discs . (this image contained my entire operating system, Windows XP pro,which contains the partition which is 99.9% of my hard drive, the other partition is a tiny Dell utilities area)
    Then when I ran the "Back-up Archive validation" tool, the log said the operation had succeeded, but it also showed 4 messages saying "the specifed file does not exist" . Does this mean my image back-up is incomplete ? Or is the "archive validation tool" the wrong way to check a image back-up? I used the "explore image" tool, and it would break the "image pie slice" down to a picture of my "C' drive but with no objects inside. Do I need to have a complete image for the "explore image tool" to work properly? Your feed back will be appreciated !Thanks !
     
  2. GroverH

    GroverH Registered Member

    Joined:
    May 10, 2006
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    Location:
    Massachusetts, USA
    Currently, backing up direct to DVD is not a successful operation for most users. and.. even if it was successfful, it takes a long time to do and an even longer time to restore.

    Strongly urge that you want the sales and buy an external usb drive and use if for your storage of backup files. You can often find one at the major stores for about $50--depending upon capacity.

    It appears your attempt failed. Insert each into the DVD drive and use Windows Explorer and see if you can see files on each and every disc. Each file should end with an extension of "xxx.tib"
    x=name of backup etc. backup1.tib .......backup2.tib and on
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello leoliver,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for the delayed response.

    Please note that the Validate Archive tool (Tool -> Validate Backup Archive) of Acronis True Image check backup data integrity. If the validation was successful you should be able to restore the image archive. As for the messages in the log file saying "the specifed file does not exist", we will need the log file from Acronis True Image 10.0 Home that contains this messages. In order to save the log file please do the following:

    - run the program;

    - select Show log on the toolbar or from the Tools menu;

    - select the log with error messages;

    - click "Save the log entry to file" (the diskette icon)

    Then submit a request for technical support. Attach all the collected file and information to your request along with the link to this thread. We will investigate the problem and try to provide you with a solution.

    Please note that in order to explore the backup archive using Acronis True Image (Tools -> Explore Backup Archive) or mount the image archive as a virtual drive

    Please note that the current version of Acronis True Image 10.0 Home can mount or explore an image archive only if all its volumes reside in the same directory. Therefore, if your archive spans several CD/DVD discs and you wish to mount/explore the image, you should copy all volumes into a single folger on hard disk drive or network drive.

    Thank you.
    --
    Aleksandr Isakov
     
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