Question re Reinstalling ESET Smart5

Discussion in 'ESET Smart Security' started by KamasDancer, Apr 6, 2012.

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  1. KamasDancer

    KamasDancer Registered Member

    Joined:
    Apr 6, 2012
    Posts:
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    Location:
    USA
    I finally got thru this forum maze of just getting simple question answered. Couldn't figure any easy way to contact ESET people directly.

    I installed Smart Security 5 and all was well. Then after installing other stuff (eg, Visual Studio Express 200:cool: and then trying to completly uninstall it some of those apps I got my entire operating system partition trashed such that I can't install/uninstall a variety of things (eg, AWS stuff). So I need to do what I've probably done way too many times: wipe clean and reinstall the OS (XPSP3).

    Question: I have an 3 machine license and this machine was the original product key installation from CD. When I reinstall this ESET do I start fresh using the product key or do I use the Username/Password sent me via EMail?

    If username/password how do I ensure I get all three machine licenses I paid for?

    Thanks for any help.
     
  2. Cudni

    Cudni Global Moderator

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    I would use user name and password (when prompted on install) and that is valid for all 3 licences
     
  3. KamasDancer

    KamasDancer Registered Member

    Joined:
    Apr 6, 2012
    Posts:
    2
    Location:
    USA
    Wow! Cudos to ESET, Cudni, and this forum. Salient answer within almost seconds... A level of support I'm shocked to experience...

    Thanks much. Over and Out.
     
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