My scenario is this: While in Snapshot #1, my primary: 1) I copied/updated Snapshot #2 from Snapshot #1. 2) I uninstalled ShadowProtect V2 3) I installed ShadowProtect V3 4) Had major problems with my PC, so rebooted into Snapshot #2 Now, While in Snapshot #2: 1) I created Snapshot #3 from Snapshot #2 in case I needed it 2) I copied/updated my original Primary Snapshot #1 from Snap #2 3) In Snap #2, when I bring up ShadowProtect, it is V2 licensed version. Now, Reboot into Primary Snapshot #1: 1) This is the original primary where ShadowProtect V2 was uninstalled. 2) Bring up ShadowProtect, & it is definitely V2 3) BUT, it asks me if I want to buy now - it thinks it's the trial version & I have 28 days left. However, all of my backup history & jobs are present. Was it correct to lose the license info in this case on Snap #1?