Question about SecureAnywhere

Discussion in 'Prevx Releases' started by Nevi, Jul 2, 2012.

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  1. Nevi

    Nevi Registered Member

    Joined:
    Aug 20, 2006
    Posts:
    17
    Hi there..

    I have around 400 days left on my PrevX license,but today I bought SecureAnywhere essentials,and I am in doubt where to ask this question,but here goes.Do you think I can get some prolonging on my S.A?I think its a shame so many days there are back on the PrevX license just end in a bin?
    I know there are several from Webroot that read this forum,so I thought it could be a good idea to ask here.
    Thank you.
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Sep 14, 2008
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    Your Prevx license will eventually be auto-upgraded to a SecureAnywhere license so you'll end up with two keys. We could then probably merge them together, but we're in the process of major changes in this area (which is why it's been taking so long to get this done) so I can't say for certain when it will be finished.
     
  3. Nevi

    Nevi Registered Member

    Joined:
    Aug 20, 2006
    Posts:
    17
    Question solved..

    I contacted Webroot,and told them about the situation,and they gave me 395 days on top of my new SecureAnywhere Essentials 365 days,so I am very satisfied.
    Have a good weekend.:)
     
  4. kerykeion

    kerykeion Registered Member

    Joined:
    Jun 30, 2010
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    Location:
    Philippines
    Re: Question solved..

    Wow. This is superb customer service!
     
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