Quarantine Exclusions

Discussion in 'ESET NOD32 Antivirus' started by shollomon, Mar 4, 2008.

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  1. shollomon

    shollomon Registered Member

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    I am running Nod 32 on Vista Ultimate with the following installed components:

    Virus signature database: 2921 (20080304)
    Update module: 1023 (20080229)
    Antivirus and antispyware scanner module: 1107 (20080303)
    Advanced heuristics module: 1070 (20080212)
    Archive support module: 1073 (20080229)
    Cleaner module: 1026 (2008022:cool:

    In addition I run Outlook 2007 and the Outlook Connector for Windows Live Mail. Every time Outlook tries to sync with Live Mail Nod 32 blocks and quarantines the following file:

    http://bl121ds......mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx

    Nod 32 seems to think the program is adware, but I believe it to be part of the syncronization process between Outllok and Live Mail. How can I get Nod 32 to ignore this file and this file only. I don't want give mail.services.live.com a free pass to send me anything, but I want this file to run.
     
  2. Marcos

    Marcos Eset Staff Account

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    Posts:
    14,375
    Could you please encrypt the file as RAR, protect the archive with the password "infected" and submit it to samples[at]eset.com with this thread's url in the subject?
     
  3. shollomon

    shollomon Registered Member

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    I have submitted this file via the internal process in Nod 32. I cannot get the file to restore to my hard drive to be encrypted with RAR. Nod 32 deletes it every time.
     
  4. shollomon

    shollomon Registered Member

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    Turned off protection to zip the file. I don't do RAR (don't want to buy WinRAR to compress 1 file a year, don't want to crap up my hd with shareware). Surely you guys can figure out how to open an encrypted zip file. Password is infected.
     
  5. Bubba

    Bubba Updates Team

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    Consider temporarily disabling protection so you can accomplish the encryption\upload and at the same time add the file to exclusions. Then re-enable protection.

    disable.jpg
     
  6. shollomon

    shollomon Registered Member

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    There is a lot to like about Nod 32. It's lightweight, unobtrusive and (for the most part) it works. But my trial version is about to run out and obviously I'm not going to buy if it won't let me run Outlook Connector.
     
  7. shollomon

    shollomon Registered Member

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    I got a response from Eset customer service after I submitted the file Sync.aspx via the internal method in Nod 32. They said I should update the anti-virus database and see if I still got the error.

    I can't update the database because the system thinks it already up to date.
     
  8. shollomon

    shollomon Registered Member

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    Thank you.

    Now running Virus signature database: 2932 (20080309) and it is not blocking hotmail sync.

    Buying now.
     
  9. sammyc53

    sammyc53 Registered Member

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    WinRar isn't the only option for Rar's by the way.

    Use 7-Zip.

    FYI.
     
  10. proactivelover

    proactivelover Registered Member

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    Near Wilders Forums
    letest is
    Virus signature database: 3026 20080414
    Update module: 1023 20080229
    Antivirus and antispyware scanner module: 1108 20080325
    Advanced heuristics module: 1070 20080212
    Archive support module: 1075 20080314
    Cleaner module: 1026 20080228
     
  11. techie007

    techie007 Registered Member

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    Ontario, Canada
    7-zip rocks. :) Too bad it doesn't do lame ACE files but hey, it's only about 1000000x faster than Windows internal ZIP routines, espeically on archives with MANY files inside.

    Go freeware! :)
     
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