Purchasing Look 'n' Stop question

Discussion in 'LnS English Forum' started by JVM, Dec 29, 2005.

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  1. JVM

    JVM Registered Member

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    I purchased the program online and haven't downloaded the Trial version--I know, sounds strange :)

    I received an e-mail requesting that I get a Code from the software to get the Serial Number so the product doesn't expire :rolleyes:

    Now, am I supposed to download the Trial version even though I purchased the software?

    It would be nice if their e-mail gave instructions on how to proceed after the purchase--like where to get the download, or are they sending me a boxed version o_O

    I sent an e-mail but no reply yet.
     
  2. snowbound

    snowbound Retired Moderator

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  3. JVM

    JVM Registered Member

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    I don't have the Look 'n' Stop and can't get the serial number until I have the Code.

    I need the software in order to get the code. So, how do I get the software? I purchased online and the e-mail doesn't help. Am I supposed to download the Trial version even though I purchased Look 'n' Stop?

    This is their e-mail:

    Hello,

    Thank you very much for choosing Look 'n' Stop, the personal firewall
    for Windows.

    We have been notified of your purchase order by Regsoft.

    Here are your Look 'n' Stop personal data:

    - Your email : XXXXXXXXXXXX
    - Your order identifier : XXXXXXXXXXX

    Your personal data will allow you getting your Licence number (also
    called Serial number) from this form:
    http://www.looknstop.com/En/users_getserial.htm

    To fill the form, you will need your Look 'n' Stop code (*).

    After filling and sending the form, you will receive your Licence
    number by email.

    Enter your Licence number in the Register page of the Look 'n' Stop
    software.
    Look 'n' Stop will be fully activated.

    Best regards,
    The Look 'n' Stop team

    http://www.looknstop.com
    Safe and secure Internet.

    (*)

    And this is what I have to fill out but don't have the code:
     

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  4. ronjor

    ronjor Global Moderator

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  5. snowbound

    snowbound Retired Moderator

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    I don't use this software but after reading your post i would asumme yes, u need to download the trial version and that is were your code will be. ;)

    Hence, fill out the form inserting the code and u should be on your way to receiving your Licence number which u would then "enter into Register page of the Look 'n' Stop software"


    snowbound
     
  6. snowbound

    snowbound Retired Moderator

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  7. ronjor

    ronjor Global Moderator

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    Glad you're here. :D
     
  8. JVM

    JVM Registered Member

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    I hope their product is better than the process of buying it :p
     
  9. JVM

    JVM Registered Member

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    What is truly bewildering to me is this in one of their e-mails:

    Product Name: Look \'n\' Stop
    Quantity: 1
    Total: $39.00
    Order Date and Time: December 29, 2005, 3:04 PM EST (-5 hours GMT)
    Delivery Time: 24 Hours (from the time shown above)
    Currently, the status of your order is Authorized. What this means is:
    # Your order has been successfully processed
    ____________________________________________

    Delivery Time: 24 Hours (from the time shown above) o_O o_O
     
  10. Rilla927

    Rilla927 Registered Member

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    @JVM

    I sympathize with you, I have to go through the same thing. LnS is a good FW, but the way it is to be activated/registered is very undesirable.

    As JVM showed the form you have to fill out and etc, you of course have to do this on line before any of the ruleset are even in place and windows FW is off, so which means no protection until the ruleset are loaded and activated. It is very confusing.

    They need to make the transition as smooth as possible for customers.
     
  11. JVM

    JVM Registered Member

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    Thank you for the sympathy :thumb:

    I downloaded the program and it is installed. I have some questions that I'll post in a new thread.
     
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