Purchased NODv2

Discussion in 'NOD32 version 2 Forum' started by BG, Jun 18, 2003.

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  1. BG

    BG Registered Member

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    Quick question ... I decided to go ahead and purchase NOD after trying the Beta. How long does the email with the user name and password take to arrive? I received the receipt for order but nothing else. Thanks.
     
  2. Madsen DK

    Madsen DK Registered Member

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    Hi BG.
    As far as i remember, i recieved mine within half an hour, or less
    Regards
    Ole :)
     
  3. Tinribs

    Tinribs Registered Member

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    I ordered mine via a reseller in the UK, and while the deal went smoothly eventually (an honest mixup) Paul waded in and sped things up (thanks Paul)

    But I recieved mine in about half an hour too.
    Be patient though, I'd give it until tomorrow before getting concerned.



    :)
    Kev
     
  4. BG

    BG Registered Member

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    Thanks guys. I guess I was use to Boclean, Trojanhunter and RAV being instant confirmation. I guess it's that instant gratification thing :D
     
  5. hayc59

    hayc59 Guest

    mine was within the hour... :D
    when it was ordered two years ago, man
    time flies...... :cool:
     
  6. Blackspear

    Blackspear Global Moderator

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    Usually takes a day or so through a reseller (I'm one), as by the time we send off a request and with the time taken from our supplier, to their request from Eset, well you see the process...

    Be patient, it will come :D

    Cheers :D
     
  7. Grendel

    Grendel Registered Member

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    Seems to be variable. I purchased the other day (credit card, from USA). Charge confirm came in within the hour. Password etc. came about 5 hours later.
     
  8. BG

    BG Registered Member

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    All is well ... got up this morning and the license was waiting in my inbox. The install was a little strange though. I uninstalled the beta first and on reboot it ran scandisk (XP). It had to repair several files including my Outpost v2 log. Oh well NOD is running fine now. I have it paired with Boclean and Tauscan.
     
  9. eki

    eki Guest

    should i be concerned ? i ordered over an hour ago and havent gotten a confirmation yet.
    a couple of months back i emailed NOD for general terms and conditions but never got a reply.
    i totally forgot about this ... :(
     
  10. Dan Perez

    Dan Perez Retired Moderator

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    Hi eki,

    I would give it a day before becoming concerned, due to variables such as dealer location, time differences, etc.

    Regards,

    Dan
     
  11. eki

    eki Guest

    i wasnt so much concerned about the pwd and login more that i havent gotten a confirmation of my order as of yet. afterall i keyed in my cc details on the nod site ...
    i will give it some more time .. :doubt:
     
  12. eki

    eki Guest

    ok now i am not so sure anymore ...
    from the FAQ:
    If you paid online then you will have been given a temporary Username/Password. With these you can download the version of NOD32...

    nope, no temporary password no confirmation no nothing. i am in sydney and i ordered online from the australian site.

    now i dont know what kind of business they run but i would really appreciate a summary of my order whether my CC has been billed and what not. :(
    at the moment i am using the free upgrades from pc user..
    i can understand that they might need to verify my personal details but is an automated form mailer asked too much.
    call me old fashioned but i have nothing in hands only the knowledge that i have submitted my details including CC. what happened to them ? are they somewhere in limbo ??
     
  13. eki again

    eki again Guest

    thank you mr bill :)

    i feel much better now :)

    all is good. an email to sales and a quick reply. my trust is restored !
     
  14. Dan Perez

    Dan Perez Retired Moderator

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    Hi Eki,

    Glad to hear it was sorted. Thanks for posting a followup.

    Regards,

    Dan
     
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