Progress bar doesn't show progress???

Hi,

With the new AVG anti-spyware the progress bar doesn't show like you can see on my screenshot? What is the problem and what can I do to resolved this issues

Thank you,
Atomas31

 

When I started the first scan I had a similar issue.
The files scanned # stayed at 0.
I cancelled the scan and started a new scan.
The files scanned display worked fine than.

 

Hi The Tester,

My problem ain't with the number of files scan, it is with the progress bar that doesn't show any progress or anything for that matter...

 

Hi,

Does the change of name in the application means that peter.ewido and others from ewido won't give any support anymore in this part of the forums

Best regards,
Atomas31

 

peter.ewido has already placed several posts regarding AVG-AS questions.

About the progress bar; mine shows fine. How about you - did the progress bar not show until the end of the scan?

 

I had this problem yesturday (the day I installed it, after restarting)... its gone today though... progress bar works fine now?! Try to do an update and then scan.
*note: i was doing a quick scan both times (if that makes a diffrence)

 

Hi,

@pwillener
Nope! the progress bar show nothing from start to end


@dawgg
A few restart later and a few scan (quick and complete) with latest update and still no progress bar working...

I also have to mention that the progress bar for the update doesn't work either

Any idea what could be the problem and the solution?

Best regards,
Atomas31

 

That sounds very strange. Can you please tell me if you have Service Packs installed on your win xp, and in which language your Win XP is?

Regards,

Vinzenz

 

Hi Vinzenz,

I have Windows XP with the service pack 2. My system is in French.

Thanks,
Atomas31

 

So Vinzenz, any idea of what is the problem and what to do to solve it

Regards,
Atomas31

 

pwillener,
You start scanning your computer at 12:00:00 till 17:00:00 and then go home ? AVG Anti-Spyware is your first scanner, right ?

 

No, not really yet. I never had this bug and I don't understand it at the moment. I just want to know what kind of system you're using so that we can maybe reproduce it here.

Regards,
Vinzenz

 

Have you tried to uninstall, restart, reinstall, restart and then update&scan

 

Yep! and the problem still there...

 

So Vinzenz.ewido, any idea now, what is the problem and how to solved it

 

Wow! No answer from any support tech from AVG?!? If that's the kind of support we can expert from AVG when reporting a bug, well...

 

Dear Atomas31,

I am so sorry for not answering your question. We have tried to reproduce it but without success. We keep on searching for a solution, but we have currently no idea why the progressbar is not working for you :/

I am so sorry for the incovinience and for such a late and poor answer.

BR,

Vinzenz

 

Hi Vinzenz,

Happy to see that you are not dead! ;-)

I hope you can find a solution soon or, at least, keep me inform that you are still looking into this issue.

Best regards,
Atomas31