Progress bar doesn't show progress???

Discussion in 'ewido anti-spyware forum' started by Atomas31, Oct 2, 2006.

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  1. Atomas31

    Atomas31 Registered Member

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    Hi,

    With the new AVG anti-spyware the progress bar doesn't show like you can see on my screenshot? What is the problem and what can I do to resolved this issueso_O

    Thank you,
    Atomas31
     

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  2. the Tester

    the Tester Registered Member

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    When I started the first scan I had a similar issue.
    The files scanned # stayed at 0.
    I cancelled the scan and started a new scan.
    The files scanned display worked fine than.
     
  3. Atomas31

    Atomas31 Registered Member

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    Hi The Tester,

    My problem ain't with the number of files scan, it is with the progress bar that doesn't show any progress or anything for that matter...
     
  4. Atomas31

    Atomas31 Registered Member

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    Hi,

    Does the change of name in the application means that peter.ewido and others from ewido won't give any support anymore in this part of the forumso_O

    Best regards,
    Atomas31
     
  5. pwillener

    pwillener Registered Member

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    peter.ewido has already placed several posts regarding AVG-AS questions.

    About the progress bar; mine shows fine. How about you - did the progress bar not show until the end of the scan?
     

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  6. dawgg

    dawgg Registered Member

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    I had this problem yesturday (the day I installed it, after restarting)... its gone today though... progress bar works fine now?! Try to do an update and then scan.
    *note: i was doing a quick scan both times (if that makes a diffrence)
     
  7. Atomas31

    Atomas31 Registered Member

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    Hi,

    @pwillener
    Nope! the progress bar show nothing from start to endo_O


    @dawgg
    A few restart later and a few scan (quick and complete) with latest update and still no progress bar working...

    I also have to mention that the progress bar for the update doesn't work eithero_O

    Any idea what could be the problem and the solution?

    Best regards,
    Atomas31
     
  8. vinzenz.ewido

    vinzenz.ewido former ewido team

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    That sounds very strange. Can you please tell me if you have Service Packs installed on your win xp, and in which language your Win XP is?

    Regards,

    Vinzenz
     
  9. Atomas31

    Atomas31 Registered Member

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    Hi Vinzenz,

    I have Windows XP with the service pack 2. My system is in French.

    Thanks,
    Atomas31
     
  10. Atomas31

    Atomas31 Registered Member

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    So Vinzenz, any idea of what is the problem and what to do to solve ito_O

    Regards,
    Atomas31
     
  11. ErikAlbert

    ErikAlbert Registered Member

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    pwillener,
    You start scanning your computer at 12:00:00 till 17:00:00 and then go home ? AVG Anti-Spyware is your first scanner, right ?
     
  12. vinzenz.ewido

    vinzenz.ewido former ewido team

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    No, not really yet. I never had this bug and I don't understand it at the moment. I just want to know what kind of system you're using so that we can maybe reproduce it here.

    Regards,
    Vinzenz
     
  13. dawgg

    dawgg Registered Member

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    Have you tried to uninstall, restart, reinstall, restart and then update&scan
     
  14. Atomas31

    Atomas31 Registered Member

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    Yep! and the problem still there...
     
  15. Atomas31

    Atomas31 Registered Member

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    So Vinzenz.ewido, any idea now, what is the problem and how to solved ito_O
     
  16. Atomas31

    Atomas31 Registered Member

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    Wow! No answer from any support tech from AVG?!? If that's the kind of support we can expert from AVG when reporting a bug, well...
     
  17. vinzenz.ewido

    vinzenz.ewido former ewido team

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    Dear Atomas31,

    I am so sorry for not answering your question. We have tried to reproduce it but without success. We keep on searching for a solution, but we have currently no idea why the progressbar is not working for you :/

    I am so sorry for the incovinience and for such a late and poor answer.

    BR,

    Vinzenz
     
  18. Atomas31

    Atomas31 Registered Member

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    Hi Vinzenz,

    Happy to see that you are not dead! ;-)

    I hope you can find a solution soon or, at least, keep me inform that you are still looking into this issue.

    Best regards,
    Atomas31
     
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