Program hangs when checking disk.

Discussion in 'Acronis True Image Product Line' started by malanski, Dec 16, 2004.

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  1. malanski

    malanski Registered Member

    Dec 16, 2004
    In the past I used Norton Ghost. Unfortunately none of the version will work with my new Disk. So I decided to check out True Image. I wanted to check it before buying so I borrowed it from a friend (I only wanted to install it for a moment). After installing I made a copy. After that I wanted to restore the image. After rebooting True Image launches properly. However when I click "start" and then next it start to check my C:partition. At that moment the mouse freezes and the whole program hangs. There is no progress in disk checking. I left it for about 10 miutes and nothing happened. I used TI 7. I have a Samsung sp1614N 160GB drive. The mainboard is MSI 865P Neo2.
    Any Help?
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello malanski,

    We are sorry for the inconviniences.

    First of all, please make sure you use the latest build, which is available on our web site at To get access to updates you should register your software first at Please disable any download managers, internet download/connection boosters, etc. before the download.

    If it doesn't help please contact and send us Acronis Report which can be obtained in the way described at

    Thank you.

    Ilya Toytman
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