I can't install a brand new Photosmart D5100 printer (drivers only, not the whole bloated package!). Recurrent error message: 'Has not passed the Windows logo testing for compatibility with XP.' Followed fairly swiftly by 'Cannot install this hardware'. Have tried the 'install anyway' options but to no avail. Have succeeded in reinstalling my old deskjet 3650 (drivers only) following same error messages, but 'preferences' does not respond, so I'm stuck with 'normal' & 'plain paper'. The D5100 & installation software works fine. I took it back to PCWorld & they had it up & running very quickly, installing drivers only. Any suggestions in very non-tech language please. Guitarelf.