Problems with Volume Shadow Copy / Acronis True Image Server 9.1 for Windows

Discussion in 'Acronis True Image Product Line' started by JChoi, Nov 10, 2008.

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  1. JChoi

    JChoi Registered Member

    Joined:
    Feb 25, 2008
    Posts:
    4
    I have run into issues with Acronis True Image Server 9.1 for Windows and Volume Shadow Copy on a SBS 2003 Box.
    It seems to occasionally slow down the server for unexpected reasons.
    The only error it generates during this period is a VolSnap Event ID 25 error.

    Thanks in advance.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello JChoi,

    Thank you for using Acronis Corporate Products

    First of all, please make sure that you are using the latest build of Acronis True Image 9.1 Server for Windows (build #3920). If the build number differs from the latest one, please log in to your account, download the latest build and install the product.

    Also please do the following:

    Please download and install SnapAPI program, reboot the computer to complete the changes. The link is available at the private messages.

    If the issue still remains, please submit a request to Acronis Customer Service Department here. We will find the reason.

    Thank you.

    __

    Oleg Lee
     
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