Problems with username and password.

Discussion in 'NOD32 version 2 Forum' started by wpmoore, Nov 11, 2006.

Thread Status:
Not open for further replies.
  1. wpmoore

    wpmoore Registered Member

    Joined:
    Nov 11, 2006
    Posts:
    4
    Location:
    Auckland NZ
    Hi

    New around here..My problem is when I enter my username and password it tells me that it is incorrect. I have copied and pasted the details over from my email.
    My vendor Chillisoft NZ even send me a new username and password to try and use but it still doesn't work. I even tried to download it again using my username
    and password but won't allow me.

    Any ideas

    Thanks
    Warrick
     
  2. ctrlaltdelete

    ctrlaltdelete Registered Member

    Joined:
    Oct 16, 2005
    Posts:
    318
    Location:
    NL
    Didn't u copy & paste a space by accident, and was the downloadlink u used for the correct NOD32 version?
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    Please PM me your username.
     
  4. wpmoore

    wpmoore Registered Member

    Joined:
    Nov 11, 2006
    Posts:
    4
    Location:
    Auckland NZ
    I have tried to copy and paste many times.
     
  5. wpmoore

    wpmoore Registered Member

    Joined:
    Nov 11, 2006
    Posts:
    4
    Location:
    Auckland NZ
    PM Dosen't seem to be working at the moment.
     
  6. snowbound

    snowbound Retired Moderator

    Joined:
    Feb 18, 2003
    Posts:
    8,723
    Location:
    The Big Smoke
    Do u have Private Messaging enabled in your User CP?



    snowbound
     
  7. wpmoore

    wpmoore Registered Member

    Joined:
    Nov 11, 2006
    Posts:
    4
    Location:
    Auckland NZ
    Every time I try I get

    The private messaging system is currently unavailable.

    and yes PM is enabled.
     
  8. snowbound

    snowbound Retired Moderator

    Joined:
    Feb 18, 2003
    Posts:
    8,723
    Location:
    The Big Smoke
    Could u please use the Contact Us form to report this to the admins.

    Thanks,



    snowbound
     
  9. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Forward the original email that contains your Username and Password to my email address blackspear @ wilderssecurity.com and I will arrange for it to be checked.

    Cheers :D
     
  10. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,032
    Location:
    California
    Hello,

    By any chance, are there any programs running on the computer which are used to save or otherwise manage passwords?

    Regards,

    Aryeh Goretsky
     
  11. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    This UN and PW combination had failed and is being looked into by New Zealand support.

    Cheers :D
     
Thread Status:
Not open for further replies.