Problems with the register

Discussion in 'General Returnil discussions' started by cmartinb76, Nov 5, 2012.

Thread Status:
Not open for further replies.
  1. cmartinb76

    cmartinb76 Registered Member

    Joined:
    Oct 2, 2012
    Posts:
    8
    Location:
    50009
    We are trying to register a Free RSS license but the next message is appearing:
    "Your registration request will be pending until a confirmation is received from Returnil licensing server. Please be patient, this could take a few minutes to complete."
    This was 6 days ago and the process doesn't has been finished. It seems to be a problem with the Returnil licensing server, do you know something about?

    Thanks in advance.
     
  2. Coldmoon

    Coldmoon Returnil Moderator

    Joined:
    Sep 18, 2006
    Posts:
    2,981
    Location:
    USA
    Hi,
    Send an e-mail to support (dash) tech (at) returnil (dot) com with the Installation ID (preferences > advanced tab) for the client that isn't registering and we can take a look at the server to see what is going on in this case.

    Mike
     
  3. cmartinb76

    cmartinb76 Registered Member

    Joined:
    Oct 2, 2012
    Posts:
    8
    Location:
    50009
    Thanks.
     
Thread Status:
Not open for further replies.