Hi all, I just purchased ESET Smart Security (Version 4) and am having problems with the following: 1. Personal Firewall - In 'Protection Status', it states that the Personal Firewall is not working properly and 'Personal Firewall rules could not be converted for an unknown reason'. Under 'Setup' it also says 'No filtering mode defined. The personal firewall is malfunctioning. A computer restart may be required.' (I did do a restart but it did not fix the problem). The Personal Firewall Module is 1050 (20090625). 2. Web Access Protection - In the 'Setup' and then under 'Antivirus and antispyware protection' it has Web Access Protection as 'Non-functional'. I have changed the Firewall setting to interactive mode and read about the patches in the FAQ section on the ESET website (but these do not seem to apply to the Module number I have). When I enter the 'entire advanced setup tree' and go to the Web Access Protection section, the check box beside 'Enable web access protection' can not be clicked, and the 'Setup' button beside 'Threatsense engine parameter setup' also can not be clicked. (They appear in grey). Can anyone help? Thanks in advance.