Problems with Outlook 2002 in rpcrt4.dll

Discussion in 'NOD32 version 2 Forum' started by Ryan, Oct 8, 2003.

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  1. Ryan

    Ryan Guest

    Hello,

    I have just installed three new PCs running Windows XP & Office XP which connect to a Exchange Server for email. I have problem where Outlook will crash on the PCs mentioning the module rpcrt4.dll, the error is basically identical on each PC. If I remove the Exchange service from the mail profile it works ok, but ofcourse I need it.

    I found this article on the Microsoft KB (820673) which describes the problem I'm having. Its says to removed any antivirus software, which I did and the problem has disappeared. I'm not sure what version of Nod I'm running (it is on a clients' site), but I'm pretty sure its v2.

    Any suggestions would be appreciated.

    Thanks

    Ryan
     
  2. jkennedy8902

    jkennedy8902 Registered Member

    Joined:
    May 20, 2004
    Posts:
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    Having the same problem with mine. Did you find a solution yet.
     
  3. quicko

    quicko Registered Member

    Joined:
    Jul 7, 2004
    Posts:
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    Hi. I solve the problem installing the version 2.000.9 of IMON.

    I'm not sure this solve the problem on your system too, but try to
    1. re-download NOD32 from the ESET web site,
    2. uninstall NOD32 and, after rebooting, delete the folder where you have previously installed NOD32 (i.e. C:\Program Files\Eset).
    If you can't uninstall NOD32, try to do it inizializing your system in safe mode,
    3. install the version you've downloaded at point 1

    You can also contact Eset in order to obtain the version 2.000.9 of IMON.

    Please, let us know.
    Bye.
     
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