Problems restoring partiton image

Discussion in 'Acronis True Image Product Line' started by audub, Jul 14, 2008.

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  1. audub

    audub Registered Member

    Jul 14, 2008
    I have searched this forum for help, but cannot find any good answers.

    Today I downloaded Acronis True Image Home Trial to test it out. I installed it on a clean windows SP3 installation, then I performed a complete initial image backup of my drive.

    After that, I installed a couple of programs, and decided to restore back to my initial backup. The computer reboots and boots into the acronis recovery manager. But instead of puting my computer back to its original state, it just reboots, and my programs are still present. Can anyone tell me what I have to do to get this to work properly?

  2. shieber

    shieber Registered Member

    Oct 27, 2004
    I recommend you trying creating an ATI bootCD using ATI. Iff you made a Secure Zone, remove it and make backup to another drive -- that's the best place for it anyhow

    Then start your restore by booting the Cd rather than using recovery mangler, I mean manager. This way you can aoviding having to create a Secure Zone or muck with the boot record.
  3. MrMorse

    MrMorse Registered Member

    Jun 12, 2008
    Hm, is it possible to create a rescue-CD with a Ti-Trial-version?

    IMHO in the German-trial-version it is not possible...
  4. DwnNdrty

    DwnNdrty Registered Member

    Mar 28, 2007
    Florida - USA
    Up to ver 10 it was possible to create the Rescue CD with the Trial version. The limitation was that it would not do Backup, only Restore. I don't know if that was changed in ver 11.
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello audub,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for delayed response.

    As suggested by shieber, please create Acronis Bootable Rescue Media and boot from it to perform the operation.

    If that doesn't solve the problem, please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post.

    If the issue persists, please collect some information to let us investigate it thoroughly:

    Please create Acronis Report, Windows system information and Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will do our best to investigate the problem and provide you with a solution.

    Thank you.
    Marat Setdikov
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