Problems NOD 32 v3 on windows Vista SP1 64 bit

Discussion in 'ESET NOD32 Antivirus' started by ESS3, May 7, 2008.

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  1. ESS3

    ESS3 Registered Member

    Joined:
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    Greetings.! I from Russia, Moscow, call me Vitalik, I do not know language, I use the translator, there can be problems with understanding :)

    Has noticed 2 problems on Windows Vista 64 bit Ultimatum, they generating of 100 %, on any systems Vista 64 bit I the administrator and other users are not present, Windows at me new, checked and on other personal computers

    The problem 1, does not see file Eicar at full scanning of the personal computer, in many places of system if to scan a file freely laying on a disk-writes error opening [4]It seems to me after updating Antivirus and antispyware scanner module: 1111 (20080506)
    http://www.ii4.ru/images/445050Snimokpr.JPG
    Has passed 10 Eicar!
    And at all it does not write што them error opening [4] Actually a picture such
    http://www.ii4.ru/images/678374dfg.JPG
    http://www.ii4.ru/images/866021Snimok 2.JPG
    http://www.ii4.ru/images/1034543.JPG
    http://www.ii4.ru/images/630019Snimok 1.JPG
    And so on! Generates on 100 %

    Problem 2! Was always! When I copy Eicar, from a desktop in any place on a disk(C) With:, NOD cannot remove Eicar writes Access denied, and штобы the scanner could remove it, it is necessary to come into properties Eicar! And to resolve all for the user

    Or to wait for a miracle, when already file module (not the scanner) will be switched on NT AUTHORITY \SYSTEM, it too all over again cannot remove Eicar, and after there 10 detectings it is switched on NT AUTHORITY \SYSTEM and deletes, and to the scanner not on teeth EICAR
    http://www.ii4.ru/images/442695fayl svoystva.JPG
    http://www.ii4.ru/images/43177fayl 1.JPG
    http://www.ii4.ru/images/536957fayl 2.JPG
    http://www.ii4.ru/images/9738733fayl.JPG
    http://www.ii4.ru/images/829971fayl 4.JPG
    http://www.ii4.ru/images/160853Simka.JPG
    And so on
    When the file (Eicar) freely lays on a disk, and gets properties Rootkin, it deduces, I already wait from the release of version 3 when the antivirus awakes to function not worse than on windows XP (I it am no time more shall not put), how many it is possible to wait? The antivirus strongly to like me! Microsoft already in SP1 has made conditions for antiviruses, including access to a kernel, and the antivirus till now does not check on Viste 64 bit boot sector

    With output SP1, the problem of quarantine (carry of a file by the person) has disappeared:)
     

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    Last edited: May 7, 2008
  2. ASpace

    ASpace Guest

    Привет :)

    Hi!

    I definitely have some difficulting in understanding but will try to post a suggestion . Reinstall the product . There is something wrongly configured or malfunctioning but it is definitely not a mass-problem . My program and the many I have personally installed do detect threats , including Eicar.

    eicar_test_web_protection.jpg


    second.png





    1. Download fresh new version of ESET NOD32 Antivirus 3.0 from
    http://www.eset.com/download . Make sure that you choose the correct version.

    2. Uninstall your current version from Control Panel
    3. Reboot the computer when prompted
    4. Delete manually these folders:

    for Vista:
    - C:\Program files\ESET
    - C:\Program data\Eset
    - C:\Users\~username~\AppData\Local\Eset

    5. Reinstall your ESET software using the file you downloaded in step1 . Use typical install. :thumb:
     
  3. ESS3

    ESS3 Registered Member

    Joined:
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    Dear Moderator ECET-, developers ;) when these problems will solve? Terms interest, in fact was tired of waiting already!:'( :'( :'( :'( :'( :'(
     
  4. ESS3

    ESS3 Registered Member

    Joined:
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    Copy EICAR c a desktop, in Disk C/windows - C/Eikar and other places, start the scanner! The problem, on 100 % Ecet Reinstallation will not help! windows-antivirus At me on 10 personal computers all is identical! And that to people to complain they do not check in fact for you! To check it is necessary on windows Vista 64bit Ultimate!

    On Ultimatum, напремер access rights are for files and folders!

    Problems only under conditions described above, at copying Eicar, it is unimportant where C: \Windows \eicar.com - Eicar test file - error while cleaning (Access denied)

    2 At creation of files in the certain places-C: \Windows \System32 \eicarcom2.zip - error opening [4]
    HiTech_boy,привет!;)
     
    Last edited: May 7, 2008
  5. ESS3

    ESS3 Registered Member

    Joined:
    Dec 11, 2007
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    All has made under recommendations HiTech_boy But at me всеравно in sustem 32/suswow64 and so on. When I scan the personal computer entirely, невидит file Eicar And when directly I scan a file, writes error opering (4) And when I copy Eicar from a desktop in any site of a disk- error while cleaning (Access denied)
    ( think it therefore: Ecet GUI has no rights ADMINISTRATORA,Though the scanner breaks off, and on in places where should not even without rights Admina)

    I observe 2 problem from the release noda!

    Windows Vista 64 Ultimmatum +NOD32v3 = RotkinECAR o_O

    I am assured if users Windows Vista 64 Ultimmatum will try to reproduce, as I described, we shall receive acknowledgement!

    http://www.imageup.ru/img2/ishtsh21617.jpg
    http://www.imageup.ru/img2/121618.jpg
    http://www.imageup.ru/img2/snimok421619.jpg
     

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    Last edited: May 7, 2008
  6. ASpace

    ASpace Guest

    Hello!

    From what you show , I believe that you have problems with the rights . Your user and NOD32 , too. The problem seems to be not NOD32 related but Windows related.

    NOD32 simply don't have rights and don't have write access to these files/folders , don't know exactly ... but it seems so.

    If someone else knows how to fix them , I hope they post . Otherwise , Windows reinstallation with format should help.
     
  7. ESS3

    ESS3 Registered Member

    Joined:
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    Posts:
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    HiTech_boy Hello! Приветик ;)

    Otherwise, Windows reinstallation with format should help-does not help!


    Complete PC -format disk =10-15Minutes = New, formatted, ready to work-Windows Vista Ultimatum 64 bit

    Installation from a disk Windows-formatting, too does not help

    I assure all access rights at me by default! Access rights, I do not change! They are not guilty! That is so does not happen - access rights, if they the order, and by default are guilty!

    HiTech_boy
    Let's argue at me Windows normal, and problem ESET!:)
    Establish Windows Vista Ultimatum 64bit - Problems on 100 % generating (I saw not one personal computer)

    I think Ultimate strongly differs! Only on it there are access rights for all files and folders!;)

    I hope developers know about these problems, and solve them ;)
     

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    Last edited: May 8, 2008
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