Problems Installing RollBack RX v9

Discussion in 'backup, imaging & disk mgmt' started by pratzert, Apr 27, 2009.

Thread Status:
Not open for further replies.
  1. pratzert

    pratzert Registered Member

    Joined:
    Jun 25, 2008
    Posts:
    409
    I went to install my new version of Rollback Rx Client V9 which had the critical updates done to it already.

    When I tried two times to install it, I got an Error code 8801 - Insufficent disk space.

    I had over 500GB of free space and the Microsoft Defrag program said a Defrag was not necessary.

    Just for the heck of it, I went ahead and did a defrag and tried the install again and this time I was successful.

    But... as soon as the program installed, my system went into a "CHKDSK" and I allowed it to continue.

    The CHKDSK said it "Deleted corrupt attribute record (128,"") from file record segment 164604" and one other corrupt attribute.

    It also said it "Deleted index entry in iexplor" and "Recovered orphaned files".

    My system seemed to then boot up ok and showed Rollback installed.

    But why the Chkdsk ? Was I ok to allow it to run and fix the errors, or have I done some harm to my system ?

    Anyway... after the bootup I pulled up the DOS Command prompt and ran a CHKDSK in read only mode and it still came up with a few things.... and these are a little more worrisome:

    Checkdisk - file verification
    Checkdisk is recovering lost files
    Checkdisk is verifying security descriptors
    Checkdisk discovered free space marked as allocated in (MFT) bitmap
    Checkdisk discovered free space marked as allocated in Volume bitmap.

    So is chkdsk seeing the space that Rollback has held in a secret reserve for the Rollback system ?

    What should I do next ? SHould I run CHKDSK with the "/f" paramater" ?

    I want to be sure to avoid a crash or BSOD.

    Thanks, Tim
     
    Last edited: Apr 27, 2009
  2. bgoodman4

    bgoodman4 Registered Member

    Joined:
    Jan 13, 2009
    Posts:
    3,131
    If you have not already done so I would suggest you post this to the new Horizon/RollBack forum. The moderators seem to be quite active and they would probably be better equipped to help than the folks here.

    http://horizondatasys-forum.com/horizon-datasys/
     
  3. pratzert

    pratzert Registered Member

    Joined:
    Jun 25, 2008
    Posts:
    409
    I have opened a support ticket so they are aware of the problem(s).

    But I believe the people here know as much, an in many cases... more.... than the Horizon support people.
     
  4. bgoodman4

    bgoodman4 Registered Member

    Joined:
    Jan 13, 2009
    Posts:
    3,131
    You may be correct about that but the Horizon folk can bring the issue to the attention of the folks who actually wrote the program if nec.
     
  5. Raza0007

    Raza0007 Registered Member

    Joined:
    Mar 30, 2009
    Posts:
    1,425
    Location:
    USA
    I used to get this error too, namely sector 128,"" getting corrupt all the time. and all other chkdsk issues you mentioned. This was with v8.1 of rollback. Run chkdsk again after 2 days and you will again see this sector 128,"" corruption entry.
     
  6. Baldrick

    Baldrick Registered Member

    Joined:
    May 11, 2002
    Posts:
    2,301
    Location:
    South Wales, UK
    Hi pratzert

    Whilst bgoodman is correct you may also want to post the information provided in your original post over at the HDS forum under the bug thread entitled:

    "V9 Critical Update (Build 2694078476) - Issues/Potential Bugs"

    at http://horizondatasys-forum.com/rollback-rx/

    It is regularly monitored by the mods over there and they have been able to follow up with the Dev Team directly to get some additional focus on some issue.

    :D
     
Loading...
Thread Status:
Not open for further replies.