Problems installing Nod32

Discussion in 'NOD32 version 2 Forum' started by johnmw1, Jun 26, 2006.

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  1. johnmw1

    johnmw1 Registered Member

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    Hi,

    I'm in search of a new anti virus programme. I've tried several times in the last month or so to download the trial version of Nod32. In the final stage of installing the programme where it says configuration is complete, and click next to complete installation, my system just completely freezes. I have to reboot by hitting the the reset button on the pc. Of course I have already deleted what ever other anti virus I have been running, and then need to reinstall the said programme.

    Does anyone have any ideas because I've heard this is the best anti virus available, and I would really like to try it.:)

    Many Thanks

    John
     
  2. Capp

    Capp Registered Member

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    Hi johnmw1 and Welcome to Wilders!

    You don't have any other AV software running do you?

    Do you have any firewall, Password reminder software, or any other real-time software running?
     
  3. johnmw1

    johnmw1 Registered Member

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    Hi Capp,

    Thanks for the quick reply, and thanks for the welcome.

    I have Zone Alarm and Nortons password manager running. I'm not sure by what else you mean by real-time software running?

    John
     
  4. Capp

    Capp Registered Member

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    Real-time software means it is running all the time. Most notably you see an icon in the system tray.

    Do this:

    Uninstall NOD32, if it actually finished.
    Go to c:\program files and delete the "Eset" folder
    shut down Norton Password Manager entirely
    Re-run the NOD32 installer

    let me know if that helps
     
  5. johnmw1

    johnmw1 Registered Member

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    Hi Capp,

    I'm at work for the next 8 hrs, so I will get to it when I get home tonite.

    I'll let you know how I get on.

    Thanks

    John
     
  6. Capp

    Capp Registered Member

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    Sounds good. We'll be awaiting your response :)
     
  7. Marcos

    Marcos Eset Staff Account

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    It's Norton Password Manager causing this. Get it disabled during NOD32 installation, then you can re-enable it.
     
  8. johnmw1

    johnmw1 Registered Member

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    Hi,

    Just to thank everyone for their input.

    I shut down zone alarm and Norton password manager, and it installed immediately. So now all I have to do is learn how to drive this set up.:D

    Are there any other settings etc I should be looking at?

    Thanks

    John
     
  9. Capp

    Capp Registered Member

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    Glad you got it working :)

    I would follow the famous Blackspear Extra settings config that can be found here

    Let us know if you have any problems
     
  10. johnmw1

    johnmw1 Registered Member

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    Hi again,

    Can Blackspears extra settings be used in the trial version?

    John
     
  11. Blackspear

    Blackspear Global Moderator

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    Indeed they can ;) :D

    Cheers :D
     
  12. johnmw1

    johnmw1 Registered Member

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    Hi again,

    OK I ran with Blackspears extra settings last night, and all went well until I got to the bit where you have to enter the "switches" in the command line.

    This bit has totally confused me and I'm not real sure what I should be putting in there?

    If I copy and paste this command line,am I doing the correct thing? I have two drives.

    "/local /adware /ah /all /arch+ /clean /cleanmode /delete /heur+ /log+
    /mailbox+ /ntfs+ /pack+ /quarantine /scanboot+ /scanmbr+ /scanmem+ /scroll+ /sfx+ /unsafe /wrap+"

    Many Thanks

    John :D
     
    Last edited by a moderator: Jun 28, 2006
  13. Blackspear

    Blackspear Global Moderator

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    Hi John, for 2 drives that is correct, the /local scan all local drives.

    Cheers :D
     
    Last edited: Jun 28, 2006
  14. johnmw1

    johnmw1 Registered Member

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    Hi, so I'm headed in the correct direction then.

    What about all the other definitions? do I have to worry about any of this?"GENERAL
    /break- = Disable testing intermission
    /break+ = Enable testing intermission
    /expire- = Disable the program expiration notice
    /expire+ = Enable the program expiration notice
    /help = Display the list of program switches
    /list- = Include in the Log only the objects infected
    /list+ = Create the list of all tested objects in the Log
    /quit- = Do not quit the program automatically after scanning
    /quit+ = Quit the program after scanning
    /scroll- = Disable scrolling of the Log
    /scroll+ = Enable scrolling of the Log
    /selfcheck- = Self-test disable
    /selfcheck+ = Self-test enable
    /sound- = Sound warning disable
    /sound+ = Sound warning enable
    /subdir- = Disable the sub-directories scanning
    /subdir+ = Enable the sub-directories scanning



    DETECTION
    /adware = Enable detection of adware, spyware and riskware
    /all = Scan all files regardless of their extension
    /arch- = Disable archives scanning
    /arch+ = Enable archives (ZIP, ARJ and RAR) scanning
    /ext=<LIST> = Add a new extension into the list of tested files. (Multiple entries permitted, e.g., /ext=EXT1,EXT2
    /heur- = Disable heuristic analysis
    /heur+ = Enable heuristic analysis
    /local = Scan all local non-removable media
    /mailbox- = Disable scanning mailboxes
    /mailbox+ = Enable scanning mailboxes
    /network = Scan all network disks
    /ntfs+ = Alternative NTFS streams
    /pack- = Disable the runtime packer files scanning
    /pack+ = Enable internal runtime packer files scanning
    /pattern- = Disable testing using virus signatures/patterns
    /pattern+ = Enable testing using virus signatures/patterns
    /scanboot- = Disable boot sectors scanning
    /scanboot+ = Enable boot sectors scanning
    /scanfile- = Disable scanning of the files
    /scanfile+ = Enable scanning of the files
    /scanmbr- = Disable MBS scanning
    /scanmbr+ = Enable MBS scanning
    /scanmem- = Disable scanning memory
    /scanmem+ = Enable scanning memory
    /sfx- = Disable scanning self-extracting archives
    /sfx+ = Enable scanning self-extracting archives
    /unsafe = Enable detection of potentially dangerous applications



    HEURISTIC ANALYSIS
    /ah = Enable advanced heuristics
    /heur- = Disable standard heuristics
    /heur+ = Enable standard heuristics
    /heurdeep = Set deep heuristic sensitivity - technically Deep Heuristics no longer exists as it has a higher chance of producing False Positives.
    /heursafe = Set safe heuristic sensitivity (minimize false alarms)
    /heurstd = Set standard heuristic sensitivity



    PROTOCOL
    /log- = Disable Log file generation
    /log+ = Enable Log file generation
    /log=<FILENAME> = Set the Log file name (e.g.: /log=NOD.LOG)
    /logappend = Enable Log file append option
    /logrewrite = Enable rewriting of the Log file
    /logsize=N = Set Log file to the maximum size of N KB)
    /wrap- = Disable text wrapping in the Log file
    /wrap+ = Enable text wrapping in the Log file



    CLEANING
    /clean = Clean infected objects (if applicable)
    /cleanmode = Enables cleaning mode (the actions taken will depend on the action settings)
    /delete = Delete the infected file
    /prompt = Offer an action upon virus detection
    /quarantine Copy infected file to quarantine before taking further action (clean/delete)
    /rename = Rename the infected file

    Note: If the switches: /prompt, /rename, /delete/ or /replace are used concurrently with the /clean switch, the corresponding action will be carried out only if the virus cannot be cleaned. The further a parameter is listed, the higher priority it has. For instance, using the "/clean /delete /prompt " parameters will result in that the "/prompt " parameter will supersede the "/clean /delete" parameters.



    TEST SCHEDULING
    /daily = Automatic testing on a daily basis
    /period=N = Automatic testing once in N days
    /weekly = Automatic testing on a weekly basis



    NETWORK (Windows versions only)
    /centralpath=<PATH> = Specifies the name of the directory for Centralized Update files
    /msg="<MESSAGE>" = Specifies the message to be sent upon virus deletion.
    /recipient=<LIST> = Specifies the recipients of the network messages (server/s, group or workstation name). Multiple entries are permitted, e.g., /recipient=SERVER1,SERVER2

    Thanks

    John
     
  15. Blackspear

    Blackspear Global Moderator

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    Indeed you are :D


    These have been provided so you can make your own scan according to your requirements, a pick n choose menu so to speak.

    Cheers :D
     
  16. johnmw1

    johnmw1 Registered Member

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    In that case then I shall need to leave them well alone, as I have no idea or what may happen if I use something else.

    I obviously have lots of reading up to do.

    Thanks again for your help.

    John :D
     
  17. Blackspear

    Blackspear Global Moderator

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    That's ok John, just copy and paste the set that you first wrote about: /local /adware /ah /all /arch+ /clean /cleanmode /delete /heur+ /log+ /mailbox+ /ntfs+ /pack+ /quarantine /scanboot+ /scanmbr+ /scanmem+ /scroll+ /sfx+ /unsafe /wrap+

    This will give you one hell of a scan ;) :D


    My pleasure...

    Cheers :D
     
  18. johnmw1

    johnmw1 Registered Member

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    Cheers for that.

    I shall do it tonight when I get home from work.

    Thanks

    John :D
     
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