Problem with Win32/OlmarikTdl4 removal tool

Discussion in 'ESET NOD32 Antivirus' started by gORDon_vdLg, Sep 24, 2011.

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  1. gORDon_vdLg

    gORDon_vdLg Registered Member

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    I tried the removal tool from the official ESET Website to remove Win32/OlmarikTdl4 from my computer, it found it and removed it. But at the end this tool asked me to reboot my computer and after i klicked "yes" the computer doesn't boot anymore. I'm getting a bluescreen while the Windows logo appears at the boot. The bluescreen contains a "STOP 0x0000007B" error.

    Is this a known problem or does anybody have a clue how to fix that?

    I'm using Windows 7 x64. I already tried the fixmbr option from the Windows disk, but nothing happens after that, it's still the same error.

    (Sorry for my bad english skills)
     
  2. dwomack

    dwomack Eset Staff Account

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  3. gORDon_vdLg

    gORDon_vdLg Registered Member

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    Thanks for help, but i can't try second one because i can't even boot in safe mode. First one i tried with an ubuntu livecd and chntpw (Linux registry editor) but this tipp is not working for me.
     
  4. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    Just to check, did you also try a FIXBOOT operation from the Windows disc as well?

    Regards,

    Aryeh Goretsky
     
  5. gORDon_vdLg

    gORDon_vdLg Registered Member

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    Yes i did, i tried fixboot, fixmbr and checkdisc with different parameters. but thanks
     
  6. Nick0

    Nick0 Registered Member

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  7. lodore

    lodore Registered Member

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    have you tryed doing system restore from the windows 7 dvd? thats assuming you had system restore enabled.
     
  8. gORDon_vdLg

    gORDon_vdLg Registered Member

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    I tried it once and nothing happens, but as i followed your link i've read that it may helps if its done 3 times. I'll try that tomorrow after work.
    Thank you for this link! I didn't knew this thing about 3 times.
     
  9. gORDon_vdLg

    gORDon_vdLg Registered Member

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    Tried to do it 3 (and more) times, but nothing happens. Any ideas?
     
  10. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    If you are still experiencing this problem, please contact ESET support directly and open a ticket with them for assistance.

    Regards,

    Aryeh Goretsky
     
  11. gORDon_vdLg

    gORDon_vdLg Registered Member

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    Sorry for not answering anymore, i fixed this via "bootrec /RebuildBcd"
     
  12. muste

    muste Guest

    gORDon_vdLg, problem has been solved?
     
  13. gORDon_vdLg

    gORDon_vdLg Registered Member

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