problem with nod32 and cpu

Discussion in 'ESET NOD32 Antivirus' started by webstar, Aug 23, 2008.

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  1. webstar

    webstar Registered Member

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    hi
    i use eset antivirus 3.0.672 and i have a problem, when i download an executable from any website and has finished downloading ekrn.exe use my cpu 99 % this problem is from long time.
    I tried many solutions uncheck from real-time file system protection runtime packers and advanced heuristics and the problem persists.

    i need help with this problem thanks
     
  2. Marcos

    Marcos Eset Staff Account

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    Disabling Archives/SFX archive in the web protection and SFX archives in the real-time protection should help. However, it's better to leave them enabled and sacrifice a few more seconds to have them checked rather than let a new threat into your computer.
     
  3. webstar

    webstar Registered Member

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    said and done, but problem still persists it's not just a few seconds my pc hangs for a few minutes
     
  4. webstar

    webstar Registered Member

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    another idea can to get rid of this problem?
     
  5. Marcos

    Marcos Eset Staff Account

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    Please export your configuration to an xml file and send it to me for checking. I'll PM you my email address.
     
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