Problem with installation over Norton internet scan.

I accidentally installed NOD32 business edition v4 on a PC that already had Norton internet scan installed.

The PC will now no longer log into windows, I managed to boot the PC into safe mode and remove NOD32 with revo uninstaller ( you cannot uninstall nod32 in safe mode) and it will work again but I can't fully remove internet scan from the PC so whenever you install NOD32 the PC is unusable.

Does any one know how to manually remove norton internet scan, I have tried the norton uninstaller provided by Symantec but this dies not work.

 

Uninstallation in Safe Mode is possible . Just run the uninstaller file from Start ->(All) Programs -> ESET -> ESET NOD32 Antivirus -> Uninstall

What do you mean ? Is uninstation successful at all or you receive an error ?

 

Thanks for the quick response, I didn't think to try it that way.

There is no error message the uninstall runs through but symantec uinstallers leave traces of the program in the registry and C drive which conflict with NOD32.

Had this problem before when changing from symantec corporate 10 to NOD32, the computers ground to a halt and it took me 2 days to go round 20 machines and manually remove the symantec from the registry.

I can't seem to find instructions for norton internet or security scan though, i may have to try reinstalling the norton and then using revo to remove it.

 

Or just try the norton removal tool...

http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

 

Norton's removal tool should remove all traces of Norton from your machine, even if you tried uninstalling manually or used "Add/Remove Programs". The removal tool should clean up anything else that may have been left behind.