Problem with ESS and firefox

Discussion in 'ESET Smart Security' started by flash7, Feb 8, 2008.

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  1. flash7

    flash7 Registered Member

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    when using firefox CPU of ekrn.exe goes to 90+. the same when using IE7.
    after uninstalling firefox the problem didn't happen in IE7.

    p.s. how can I disable the ESS logo when windows starts?
     
    Last edited: Feb 8, 2008
  2. stueycaster

    stueycaster Registered Member

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    Location:
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    Right click the taskbar icon
    Select: Advanced setup
    Select: User interface
    De-select: Show splash-screen at startup
     

    Attached Files:

  3. ASpace

    ASpace Guest

    Firefox is making me problems , too , especially on XP computers . But they are not related to EAV/ESS.


    1. Open the user interface (GUI) and press F5 to open the Advanced Setup tree
    2. Goto Web access protection -> HTTP -> Web browsers -> Active mode and make sure nothing is checked there
    https://www.wilderssecurity.com/attachment.php?attachmentid=197330&stc=1&d=1201764370

    3. Navigate to Web access protection -> HTTP -> Web browsers and make sure no application is checked there

    4. Goto Personal firewall -> Protocol filtering and make sure you have checked "HTTP and POP3 ports only"

    https://www.wilderssecurity.com/attachment.php?attachmentid=197329&stc=1&d=1201764370

    Reboot the computer and try again ! :thumb:
     
  4. Elwood

    Elwood Registered Member

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    No problems with Firefox here in XP, need some help?

    troubleshoot

    Mozillazine Knowledge Base seems to be down right now, but there's a standard diagnostic page there that might help.
     
  5. tosbsas

    tosbsas Registered Member

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    Lima, Peru
    I do have trouble here too -is it 2.0.0.12?

    How can I go back to 2.0.0.11?

    Ruben
     
    Last edited: Feb 9, 2008
  6. stueycaster

    stueycaster Registered Member

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    I don't understand why Firefox is giving problems. I run mine with lots of extensions:

    Noscript, Adblock Plus, Answers, Colorful Tabs, Fasterfox, Forecast Fox, Webmail Notifier, Foxmarks Bookmark Synchronizer, IE Tab, Tab Scope and Time Tracker.

    I have 2.0.0.12.

    I have it set up in ESS as a web browser.and under Protocol filtering it is set to: Redirect traffic for filtering for - ports and applications marked as internet browsers or email clients.

    I didn't set it up to use active mode.

    Even with all this going on Task Manager shows the CPU consumption to range between Zero and thirty percent while I am web browsing.

    I have XP x64 edition.

    I wouldn't blame Firefox or ESS for that. It's working great here.
     
  7. Elwood

    Elwood Registered Member

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  8. patch

    patch Registered Member

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    I get the same when starting Firefox or Winamp. Has started during the last week. Makes start up painfully slow.

    BTW
    I'm using XP pro on a relatively slow computer (Pentium 4 2.66GHz)
     
  9. mayt

    mayt Eset Staff Account

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    Bratislava
    flash7, patch - can you send ESI logs of your systems to support eset com?
     
  10. patch

    patch Registered Member

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    I followed the instructions
    ....
    Which fixed the Firefox problem for me. Logs not sent as problem is now gone.

    The problem with winamp still persists but as I suspect it relates to https://www.wilderssecurity.com/showthread.php?t=192950 further discussion should probably continue there.
     
    Last edited: Feb 15, 2008
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