Problem with enabling protection

Discussion in 'SpywareBlaster & Other Forum' started by Nikilet, Jun 14, 2007.

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  1. Nikilet

    Nikilet Registered Member

    Joined:
    Jan 28, 2004
    Posts:
    80
    I think I posted here once before about this but never received any answers. I've used SpywareBlaster for a long time and never had any problems with it. Now, for quite awhile, I'm not sure it's even functioning.

    I scanned manually for updates tonight and 39 items were found for Internet Explorer. I clicked to enable all protection. It started and about 3/4ths of the way across the bar the program hung and I finally got a sign that the program wasn't resonding so I clicked "end now." Then I checked it showed 0 items having protection disabled for Internet Explorer, but the total items in the data base hadn't changed (increased). And that has been the case for a long time now. I've tried removing it and reinstalling it. In fact I just did that because I had to reinstall XP and I lost everything.

    Has anyone else had this problem or know what could be causing it?

    Thank you
    Nikilet
     
  2. Get

    Get Guest

    Maybe download a fresh copy?
     
  3. javacool

    javacool BrightFort Moderator

    Joined:
    Feb 10, 2002
    Posts:
    3,997
    Hi,

    Before downloading a fresh copy, could you please make a .zip file of all of the .dtb files in your SpywareBlaster directory? (By default, this is C:\Program Files\SpywareBlaster)

    The .dtb files I'm looking for are:
    ckdatabase.dtb
    rsdatabase.dtb
    sbdatabase.dtb
    sbdatabaseinf.dtb
    sbdatabase2.dtb
    sbdatabaseinf2.dtb
    sbinfo.dtb

    Then, could you please send the zipped file of those .dtb files to bugreports@javacoolsoftware.com ?

    Thanks in advance! :)

    Best regards,

    -Javacool
     
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