Problem with email notification

Discussion in 'Acronis True Image Product Line' started by Azador, Dec 1, 2006.

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  1. Azador

    Azador Registered Member

    Joined:
    Dec 1, 2006
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    G'day!

    We bought True Image Enterprise Server 9.1 German (build 3.531) and run it on a MS Windows 2003 Server. We were trying to set up an email notification. Unfortunately not even the Testmail does get send: "A possible reason is a wrong email-setting".

    What does TI require? Any specific Ports? Does the firewall have to configured specifically? I can't find any information about this - neither in the manual nor in the "Help" option. The entered email address, smtp server, login and password definitely are correct...

    Please help me :)
     
    Azador, Dec 1, 2006
    #1
  2. foghorne

    foghorne Registered Member

    Joined:
    Sep 27, 2005
    Posts:
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    Location:
    Leeds, Great Britain
    Hi Azador

    Are you sure that the authentication information you are providing is for the SMTP server, and not for say a POP server?

    What happens if you telnet to your SMTP host on port 25 ?

    F.
     
    foghorne, Dec 1, 2006
    #2
  3. flohh

    flohh Registered Member

    Joined:
    Nov 28, 2006
    Posts:
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    Hi Azador
    Do you have any virus scan with smtp port blocking enabeled (for example mcafee)?
     
    flohh, Dec 4, 2006
    #3
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