Problem with Custom scan

Discussion in 'ESET Smart Security' started by CodeMan023, Nov 10, 2011.

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  1. CodeMan023

    CodeMan023 Registered Member

    Joined:
    Aug 12, 2011
    Posts:
    1
    Today I noticed that if I want to scan my computer but i don't want to scan one folder because it is full of jar files (Adobe) when custom scan start appears to me windows with error and eset icon disappears and if i start eset again it immediately begins scanning. Here are some pictures below


    http://i42.tinypic.com/20f58bo.png

    http://i43.tinypic.com/2vrtn5d.png

    http://i42.tinypic.com/257m3ih.png

    http://i40.tinypic.com/19wab4.png

    http://i40.tinypic.com/omjp.png

    http://i43.tinypic.com/2elxug1.png

    http://i43.tinypic.com/25a0sus.png
     
  2. tony_m

    tony_m Eset Staff Account

    Joined:
    Nov 22, 2010
    Posts:
    239
    Hello,

    Sorry for the delay in response. Are you still experiencing any issues related to your original request?

    If so, I'd recommend the following:

    1) Uninstall the current version of ESET security software by following these instructions.

    2) Download a fresh installer from our website.

    3) Reinstall.

    See if this makes a difference.

    Thank you.
     
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