problem with created image on dvd

Discussion in 'Acronis True Image Product Line' started by Francisca997, Oct 11, 2005.

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  1. Francisca997

    Francisca997 Registered Member

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    Oct 11, 2005
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    hi,

    i've created an image on a dvd, this image consists out of 2 parts.
    When i have started windows and open acronis true image, i select restore and follow all the steps without problems. In windows acronis sees the backup file.
    I've created a boot cd. when i boot the pc from the cd i complete the first steps without any problem, but when it asks me for the backup file(the one on the dvd) it can't find the file..:doubt:
    How can i solve thiso_Oo_O??

    tnx
    francisca997
     
  2. jmk94903

    jmk94903 Registered Member

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    Location:
    San Rafael, CA
    Does the Recovery CD see your DVD drive? Is it an internal IDE or SCSI drive or an external USB or Firewire drive?
     
  3. Francisca997

    Francisca997 Registered Member

    Joined:
    Oct 11, 2005
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    hi,
    I use the acer Acer Aspire 1671 WLMI P4 2.8GHz 15.4, which has an internal dvd writer.I don't know if its IDE or SCsI.

    Anyway tnx...
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Francisca997,

    Thank you for choosing Acronis True Image

    Please accept our apologies for the delay with the response.

    Could you please provide us with the following information?

    - The build number of Acronis True Image you are using, which you can find in the Help -> About dialog (it should be a 3-digit number).

    - Exact format of DVD (DVD-R, DVD-RW, DVD+R or DVD+RW)

    - Application used to format the DVD

    Thank you.
    _ _
    Alexander Fedotov
     
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