Problem with backup to Network storage

Discussion in 'Acronis True Image Product Line' started by Midimanz, Nov 25, 2005.

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  1. Midimanz

    Midimanz Registered Member

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    Nov 25, 2005
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    Location:
    New Zealand
    I am having problems when using True Image 9 in backing up to a Network storage device. I am using a Western Digital Netcenter 160 Gb network hard drive (model WDXE-1600JBA) and have folders mapped to two computers (1 X WIN XP + 1 X WIN 2K) quite successfully. These mapped drives appear in Windows Explorer in both machines perfectly and I can copy or move data into these drives in Windows Explorer with no problems. BUT, when I try to backup to these drives with True Image 9 I have endless trouble. If I simply try to backup some files I get the following error message: User name or password for the remote resource Y:\MyBackup.tib is incorrect. Please check user name and password and type it again. BUT - this drive IS NOT password protected and does not require a user name..... :oops:

    Worse than this, if I try to create an image backup of the C: drive, the process starts, opens the window with progress bars and then stops dead in its tracks. Nothing further happens....o_O

    Has anyone seen this problem and resolved it please.
     
  2. curious2000

    curious2000 Registered Member

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    Nov 26, 2005
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    Did you ever find a solution? I have the exact same problem...thanks in advance.
     
  3. duuuuuuude

    duuuuuuude Guest

    is the remote drive NTFS? if not, maybe thats your problem
     
  4. rpud_acro

    rpud_acro Registered Member

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    Dec 1, 2005
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    Try with the UNC name of the share (\\myserver\myshare) The backup service runs as Local System and does not have access to network drives mapped under the user's credentials.
     
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