Problem URGENT with Acronis True Image Home

Discussion in 'Acronis True Image Product Line' started by Whynotfolgore, Jul 25, 2008.

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  1. Whynotfolgore

    Whynotfolgore Registered Member

    Joined:
    Jul 25, 2008
    Posts:
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    Location:
    Milan - Italy
    Hello boys, I have an urgent problem to resolve, with the programme Acronis. For several days I try to do a backup of my drive C, and at some point 13 minutes from the end I leave on time this error:

    http://panone1234567890.netsons.org/err%20acronis.JPG

    namely:

    E00040001: Failed to backup file or folder 'C:\System Volume Information\_restore{08B5AD79-E93A-4592-8FAC-ED66392377CC}\RP167\A0045940.rbf'.

    Error reading the file. (0x40001)
    Tag = 0x61F1883FE50B0A30
    Snapshot read failed. (0x10C45A)
    Tag = 0x14181C22EF45AD23
    Parametro non corretto (0xFFF0)
    code = 80070057)
    Tag = 0xBD28FDBD64EDB8AF



    I would not know what to do, I also tried to make a scandisk on unity, but without resolving anything ... I do not understand where the problem depends, but until a few months ago was backing up quietly without errors.


    Operating System: WINDOWS XP PRO - SP3
    Version Acronis: 11.0 (build*8.082)



    THANKS :(
     
  2. DwnNdrty

    DwnNdrty Registered Member

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    Location:
    Florida - USA
    First thing to do is upgrade to the latest build 8101, and see if the problem persists. It would also be good to do chkdsk /r before trying to do the backup.
     
  3. Whynotfolgore

    Whynotfolgore Registered Member

    Joined:
    Jul 25, 2008
    Posts:
    3
    Location:
    Milan - Italy
    Thank you for your reply.
    I have already done a chkdsk / r, but without resolving anything.
    I also tried with other versions Acronis and also by boot, but have not resolved anything. :(
     
  4. Stewamax

    Stewamax Registered Member

    Joined:
    Apr 17, 2006
    Posts:
    11
    This is a file which is part of one of WinXP's automatic restore points. You may be able to get rid of the error by deleting all but the last restore point as follows:
    In Windows:
    Start (bottom left green button) =>
    All programs =>
    Accessories =>
    System Tools =>
    Disk Cleanup =>
    More options (tab) =>
    System Restore =>
    Cleanup...(button)
     
  5. Whynotfolgore

    Whynotfolgore Registered Member

    Joined:
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    Location:
    Milan - Italy
    I turned the restoration, I restarted the PC, I reactivated the restoration so eliminating all restore points, and now works perfectly ...
     
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