Problem updating TI 11

Discussion in 'Acronis True Image Product Line' started by john4721, Apr 29, 2008.

Thread Status:
Not open for further replies.
  1. john4721

    john4721 Registered Member

    Joined:
    Apr 29, 2008
    Posts:
    2
    I recently installed TI 11 from CD. The build is 8,022. It's my first use of TI.

    Downloaded the 8053 update from the Acronis site and tried to install it, resulting in... E0001006F: Failed to read file.

    Extracted the Windows installer and ran it with the result... The file '_1528D1E169D08BB07B007BE9CFDE5F3F' cannot be found in cabinet file 'data1.cab'. It goes on to say "...this could indicate a problem with the package.

    A second download behaves the same.

    I'm running XP Home edition on a Dell 4600.

    What should I do next?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello john4721,

    Thank you for choosing Acronis Backup software.

    The reason of the issue is most likely that the installation file has not been downloaded correctly. So we would recommend you to check this. Please download free checksum utility for this. After the file is downloaded please run it and click "Install" button to install utility, then please check if the checksum of the downloaded Acronis True Image installation file is 8ff9d7c4d1b5417ba170428b2d1da290. If it is not you should download installation file again. Please note that you should switch off all the download managers, connection boosters, etc. if you use them as the file could be downloaded improperly due to them. Tell us please if this helped.

    Thank you
    --
    Nikita Sakharov
     
  3. john4721

    john4721 Registered Member

    Joined:
    Apr 29, 2008
    Posts:
    2
    Thanks for your very prompt reply and assistance.

    I had downloaded twice using Firefox, with the same result. A third download using IE gave the correct checksum, so there possibly lies the problem.

    The update is now installed.
     
  4. Howard Kaikow

    Howard Kaikow Registered Member

    Joined:
    Apr 10, 2005
    Posts:
    2,802
    Are you using a download manager?
    Downloading directly thru a browsewr is usually less reliable.
     
  5. winders

    winders Registered Member

    Joined:
    Mar 27, 2008
    Posts:
    15
    The statements people make sometimes makes me laugh. You do realize that your statement is without basis, don't you?

    The built-in download managers are much more commonly used by a huge margin of users and are as reliable as any other. Features are the difference.....and sometimes the third-party download managers have problems too.

    S-
     
  6. Howard Kaikow

    Howard Kaikow Registered Member

    Joined:
    Apr 10, 2005
    Posts:
    2,802
    What built-in download managers?
    If any in IE 6 or Firefox 2, they are not capabable of restarting an interupted download.
     
  7. winders

    winders Registered Member

    Joined:
    Mar 27, 2008
    Posts:
    15
    Just because the built-in download managers can't restart an interrupted download does not mean they are not download managers. It just means they have less features....

    S-
     
  8. Howard Kaikow

    Howard Kaikow Registered Member

    Joined:
    Apr 10, 2005
    Posts:
    2,802
    It makes no sense to use a download manager that is not capable of continuing an interrupted download.
     
  9. shieber

    shieber Registered Member

    Joined:
    Oct 27, 2004
    Posts:
    3,710
    Hey, c'mon guys. What's the beef? :) Diff folks prefer diff tools. Some like to use an English-style handsaw and some like to use an electric circular saw and some prefer a nice dozuki.
     
  10. winders

    winders Registered Member

    Joined:
    Mar 27, 2008
    Posts:
    15
    Howard,

    I was not making a judgment on what does or does not make sense in regards to using the built-in download manager. What I am saying is that using the built-in download manager is not "less reliable" than using some third-party download manager and that the vast majority of browser users don't install a third-party download manager.

    Personally, I've had enough problems with third-party download managers over the years that I have stopped using them with no regrets. Then again, I don't download porn or (illegal) DVD's so interrupted downloads aren't a problem for me.

    S-
     
Thread Status:
Not open for further replies.