Just tried today to update Nod after entering my password several times without luck. I was forced to get out my confirmation Email that i received when i bought Nod that has my password info on it just to make sure the username didnt get changed by accident and re-entering the password reading it from the email to make sure i was right in typing it in. Which i was. Got to looking at the email and it was dated Jan 17 2002. I assume that my subscription has run out. If so, shouldnt i have been sent a email from eset that, it would be running out and i need to renew? Maybe this is not their policy, I think it should be. If i hadnt got to looking at that email or if a person had thrown it out, how would you know that was what the problem was. Creating unecessary work at eset trying to answer emails because people cant get their program to update only because the subscription has run out, but they dont know it. I dont know, maybe im being to harsh, but it seems to me that eset should send out a email or something to the fact that your subscription is running out. Know to that they have been busy with trying to get the new build out. Now that it has run out, and i didnt renew before it ran out i suppose that means that now i cant get the discount price for renewal. I love Nod, would like to stick with it but it looks like i need to renew, so now whats the procedure.?