Problem purchasing Process Guard

Discussion in 'ProcessGuard' started by GSG9_0, Nov 24, 2005.

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  1. GSG9_0

    GSG9_0 Registered Member

    Joined:
    Nov 24, 2005
    Posts:
    2
    As for my first post in this great forum Hi to all :)
    Below i will paste my mail to sales@diamondcs.com.au to save some explaining.

    I have tried to purchase The Process Guard using Visa card ,i have
    done everything corect and i have receieved an email from
    <sales@regsoft.com>...
    Here the troubles starts, i am waiting more than 24 hours and my order
    still have not been processed - i have sent 2 e-mails to
    unprocessed@regsoft.com <unprocessed@regsoft.com> as instructed in
    their first and only mail.
    No response yet..
    I like Process Guard a lot but please help me BUY it ...
    I will be very hapy to recieve any respons from you on what to do now.
    -Sory for my bad English.
    Thank you for your help in advance.

    Order Date and Time: November 22, 2005
    .....
    No response from anybothy at that point...again PLEASE help me BUY Process Guard !
     
  2. Gavin - DiamondCS

    Gavin - DiamondCS Former DCS Moderator

    Joined:
    Feb 10, 2002
    Posts:
    2,080
    Location:
    Perth, Western Australia
    Hi,

    I emailed you about this, but for the benefit of other readers here is something VERY important to consider when purchasing online

    Do you use a PROXY ?

    Credit processing companies like RegSoft, and any other company worth using, will not proces a card if your IP address is in some foreign country, while that card's BILLING address is in the USA for example.

    Simple fraud protection, but it works. At least it cuts down fraud. If you contact them and allow them time to perform additional anti-fraud checking on the card, it will process. My best guess is an additional few days, but wait until you hear back from the vendor.
     
  3. GSG9_0

    GSG9_0 Registered Member

    Joined:
    Nov 24, 2005
    Posts:
    2
    Thank you, THANK YOU and again Thank you :)
    First for the respons ,and second for the Procss Guard.
    Everything is Ok now first i have received mail part of wich is this :
    .....Your order has been Processed and Authorized....

    And then a second mail with the details for ProcessGuard :)
    Thank you once more...now its time for the the port explorer :rolleyes:
     
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