Problem loading web addresses from Outlook both in Email and address book.

Discussion in 'ESET Smart Security' started by sfrick, Feb 17, 2012.

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  1. sfrick

    sfrick Registered Member

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    I recently upgraded from Security Suite 4.x to 5.x. Now when I click on a link in an email or web address in address book. It won't open the browser and i get an Outlook Message saying operation cancelled due to restrictions in effect on this computer. Please contact your system administrator. As this is my personal computer, and I changed no settings other than the upgrade to ver 5.x, i figure it has to be some restrictions in Eset. I looked in the options but don't know quite what to change. Any help would be appreciated.
     
  2. Marcos

    Marcos Eset Staff Account

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    In order to determine whether the issue is connected with upgrade to v5, disable integration with Outlook and see if the issue disappears. If not, change firewall integration to "Personal firewall is completely disabled" under Network -> Personal firewalll -> System integration in the main setup (F5) and restart the computer.
    Let us know about your findings.
     
  3. Cudni

    Cudni Global Moderator

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