Problem installing the new build 859 screen freeze - Can anyone advise?

Discussion in 'Acronis True Image Product Line' started by zoril, Jun 9, 2005.

Thread Status:
Not open for further replies.
  1. zoril

    zoril Registered Member

    Joined:
    May 31, 2005
    Posts:
    243
    Hi:)

    There is no problem downloading the build 859 except at the very end there seems to be quite a very long pause before the window closes....

    After it is downloaded I have the file trueimage8.0.859_s_en.exe

    If I then try to install it everything is fine until I get to drivers installation please wait. After that nothing happens. The screen seems to freeze and I can't even click on start (bottom right of screen). I can click ctr/alt/delete it shows the process and doesn't suggest that it is not responding?? I end up each time after app 10 mins having to use ctrl/alt/delete to stop the frozen program screen and get back to the desktop.

    I should maybe add I stopped all background tasks before installing the program. I then downloaded the file again in case the earlier one was faulty. Any suggestions? Replies appreciated.

    I should maybe add that there was no problem earlier installing the program from the original installation disk. Also if I click on help then about, the build now says 859, although I am certain that I didn't install the drivers because of the frozen screen which I had to exit?..................Howard:)
     
  2. iflyprivate

    iflyprivate Registered Member

    Joined:
    Mar 5, 2005
    Posts:
    125
    1) Uninstall all Acronis pieces, drivers, etc. you've already installed and restart your computer normally.

    2) From the desktop, install the latest version 859 from your downloaded program.

    3) Restart and you should be okay.
     
  3. Bubba

    Bubba Updates Team

    Joined:
    Apr 15, 2002
    Posts:
    11,271
    "Today, 02:11 PM
    Managezoril
    This message has been deleted by zoril. Reason: The answers to my question in this post is addressed in my other post! No point having 2 similar threads:)"


    If I am assuming wrongly....Please feel to PM me....but as of this post I am taking what you are saying as a request to close the thread ?

    Thread closed ;)
     
Thread Status:
Not open for further replies.