Problem installing Kaspersky Personal 5.0.388

Discussion in 'other anti-virus software' started by infini, Oct 6, 2005.

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  1. infini

    infini Registered Member

    Joined:
    Oct 11, 2002
    Posts:
    111
    When i install Kaspersky Personal 5.0.388,i get the message "The antivirus database is corrupted and has to be uptated in order to proceed. Would you like to do it now?" I press yes, but when the updates finish, i get the same message again. I have uninstalled and reinstalled but the problem still exists. The kaspersky icon in the taskbar is greyed, and whenever i double click on it to open the program, i get this message. The program never opens.
     
  2. mnosteele

    mnosteele Registered Member

    Joined:
    Oct 19, 2003
    Posts:
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    Location:
    Chesapeake, VA USA
    Make sure the clock in your computer is set to the right time. Also, by chance did you previously have Norton AV installed?

    :)
     
  3. infini

    infini Registered Member

    Joined:
    Oct 11, 2002
    Posts:
    111
    Thanks! Setting the correct time solved my problem. I couldn't imagine that this was the cause!
     
  4. mnosteele

    mnosteele Registered Member

    Joined:
    Oct 19, 2003
    Posts:
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    Location:
    Chesapeake, VA USA
    Glad it was an easy fix, I've seen that happen before.

    :D
     
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