I know this is problem something I am overlooking but does anyone know of any applications that might interfere with the image creation of an entire harddrive to an external drive. I receive an error that the image cannot be created because of bad sector on the drive or files in use. I was just wondering if anyone had had a similar problem and found a solution. I know ATI 8.0 will make an image while the system is up and running so I think the issue may be a piece of software running in the background which I have gone through and turned off as much as possible. The system is a Dell 8000 laptop running W2K. Any suggestions would be appreciated. I know the info provided is slim but unfortunately I don't have the system with me to give you exactly what is running on the system but I figured I would go ahead and drop a post in case anyone had ever come across a similar issue. Thanks.