Problem backing up to network shares: possible solution

Discussion in 'Acronis True Image Product Line' started by markh, Mar 5, 2006.

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  1. markh

    markh Registered Member

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    If anybody is having problems backing up to network shares and gets the following error message:

    "Not enough server storage is available to process this command"

    Here's a solution:

    On the computer that the share is on, open the registry editor by going to Start>Run and typing in regedit and then ENTER.

    Edit the following:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanmanServer\Parameters\IRPStackSize

    If "IRPStackSize" doesn't exist, right click, New>DWORD

    Set the value to 50, make sure the base is decimal.

    Then reboot your computer.

    Here's the Microsoft KB article
    http://support.microsoft.com/default.aspx?scid=kb;en-us;177078

    I had a problem accessing shares that were connected to an external USB hard drive. Might be related to installing Norton Anti-Virus. I'm running Windows XP BTW.
     
  2. jmk94903

    jmk94903 Registered Member

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    Yes, on machines that had Norton AV 2004 and earlier, I've seen this same problem and solution. I don't know if the newer Norton AV's have fixed the problem they created.
     
  3. seekforever

    seekforever Registered Member

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    I had to got to irpstacksize=21 to cure the problem. Seemed to happen all of a sudden for no good reason. No Norton junk running on my PC. I set it at 30 for good measure; maximum is 50.
     
  4. beenthereb4

    beenthereb4 Registered Member

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    A search on "IRPStackSize" shows 18 pages of results where this has been discussed previously. Don't feel bad, most things posted these days would show similar results!
     
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