probably unknown TSR.BOOT virus unable to clean: false positive?

Discussion in 'ESET NOD32 Antivirus' started by smurkenstein, May 17, 2012.

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  1. smurkenstein

    smurkenstein Registered Member

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    Hi All

    I'm seeing this old log entry. I hadn't noticed it previously.

    27/02/2012 11:29:29 Startup scanner boot sector active boot sector of the 0. physical disk probably unknown TSR.BOOT virus unable to clean

    Now I have run many scans since february, and never has this popped up since.

    I googled around and it seems quite a few user have seen this on the 27th Feb.

    My question, is this a genuine threat, or is it a false positive? Obviously I value my security, so if is something real is a real therat, I will have to take actions to remedy.

    Nod32 is updated every day and is fully current.

    Thanks.
     
  2. Janus

    Janus Registered Member

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    Hello smurkenstein
    There has been many threads about the notorious TSR.BOOT virus . Some saying it were a false positive other threads indicating an uncertainty. I really think you should contact your local support in France. I have found the Link to your support if needed : Demandes de support

    Links to the threads: https://www.wilderssecurity.com/showthread.php?t=323269&highlight=TSR.BOOT
    ............................ https://www.wilderssecurity.com/showthread.php?t=322146&highlight=TSR.BOOT

    Meilleures salutations
     
  3. smurkenstein

    smurkenstein Registered Member

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    Thanks Janus
    I am an english guy, and my french isn't too good.
    I did try a search on here. Will try again.
     
  4. Janus

    Janus Registered Member

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    :D OOH sorry didn't know. Okay then, here is a link to a "non French" customer care site, were you can submit a case if needed : http://www.eset.com/support/contact?ref=wsf&art=soln2372&seg=home Forgot to mention if you will use the link to submit a support case, then you cannot use IE9. The reasons is that the "Case Issue field " is greyed out and non functional in IE9. You can use any other browser. ( Eset know about the issue )

    And have a good weekend.
     
    Last edited: May 18, 2012
  5. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    Is there anything unusual about the system, e.g., multiboot system, disk encryption software installed and so forth?

    Regards,

    Aryeh Goretsky
     
  6. karlisi

    karlisi Registered Member

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  7. smurkenstein

    smurkenstein Registered Member

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    Yes. There are two boot sectors. One is from my old system which was vista. When I installed win 7 on top, I created a new partition and a separate boot sector. The old vista boot sector is suppressed on startup with win7's boot control option.

    I also had acronis installed, but I removed that a while back.

    Thanks.
     
  8. smurkenstein

    smurkenstein Registered Member

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    france
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