Usual situation that NOD32 heuristics detects useful rograms as probaly virus. What is wrong, that there is no option in AMON setup to avoid "prohibit access" action. What is also wrong is the headstrong support position - "submit sample for analysis and we will investigate". Because there is nothing to investigate - there is no detection error, the program, judging from it's behaviour is really "probably virus" (but not a virus) and should be detected as such. But, as it is not a virus, there should be a possibility to ignore this detection. "Probably a virus" obviously implies that it could be not a virus. If the action for this obvious case is missing, wouldn't it be natural to assume that there is *probably* some difficulty wih common sense at Eset?