Prevx support via email

Discussion in 'Prevx Releases' started by PatG, Jan 9, 2011.

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  1. PatG

    PatG Registered Member

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    Hey guys: Wanted to post this to let all know that there are some good guys left doing business.
    My 2 computer license expires in 47 days, 1 LT and 1 DT. Really don't use the LT much anymore so started checking to renew just the DT. Well, there isn't anyway to REDUCE the number of computers on renewal only ADD more. Sent Prevx an email asking what I was doing wrong. They came back and said it was unfortunate at this time, but there isn't a way to subtract the number already licensed. But they recommended rather than renew 2, just buy a single license. They gave me a 10% discount code to use "when I was ready to purchase." Thought that was nice of them. Just wanted all on the forum to know! :) :thumb:
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

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    Thanks Pat it is good to know that Prevx really cares for there customers! Great feedback! ;)

    TH
     
  3. darthsideous666

    darthsideous666 Registered Member

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    o_O What would be nice is an overall reduction in pricing and a multi user license, now that would be impressive :rolleyes:
     
  4. Triple Helix

    Triple Helix Webroot Product Advisor

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    You do get a better price on multiple years like 2 or 3 and even more of a discount with 2 or more units! ;) Example: $34.95US for 1 unit and $52.00US for 2 units it's more then 20% off!

    TH
     
    Last edited: Jan 9, 2011
  5. Fajo

    Fajo Registered Member

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    Prevx is competitive with its pricing of all other company's of note. If you feel its to high then don't pay for it. I feel I have got every cent for what I have paid for and would do it again all over again.

    Sorry for the rant people that try to cheapen things just because there cheap drives me nuts.
     
  6. darthsideous666

    darthsideous666 Registered Member

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    :p Let us all not get "our panties in a wad" because we think someone is attacking our beloved Prevx. This is not the case, I am just stating my opinion of what I would like to see with the licensing. I just so happen to be a Prevx user myself and I have six licenses. So I am obviously not being cheap! We have all seen a 10% discount code before, so yes I am not impressed, sorry if that upsets you. Again, it is not an attack on the product itself, so calm yourselves down :D
     
  7. Triple Helix

    Triple Helix Webroot Product Advisor

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    So you know what you paid for it the more you buy the cheaper it gets! ;) And I'm very calm! :isay:

    TH
     
  8. darthsideous666

    darthsideous666 Registered Member

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    :isay: I know this would be an even better deal though! :thumb:
     
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