Prevx RC 3.0.5.23

Discussion in 'Prevx Betas' started by pegas, Nov 16, 2009.

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  1. pegas

    pegas Registered Member

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    New beta here! Joe, can we have a change log? and what about Opera and IE8 crashes? Any improvements?
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Very minor changes - just an improvement in compatibility with Zemana Antilogger and fixed a couple minor issues with offline detection.

    We haven't corrected anything with Opera/IE8 - we're still waiting on anyone to be able to reproduce them so that we can have a remote support session to get them solved.

    Let me know if you find anything else :) I'm leaving the other threads open for now as there are some on-going discussions in them which are likely still relevant to 3.0.5.23.
     
  3. pegas

    pegas Registered Member

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    Does it mean Joe that 1 Opera crash log and 5 crash logs of IE8 which I have sent you via mail didn´t help you a much?

    EDIT: I searched for these logs but unfortunately I already deleted them (CCleaner did its job) and I don´t have another log as I uninstalled Prevx for the time being until Opera and IE8 crashes are resolved.
     
    Last edited: Nov 16, 2009
  4. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Unfortunately they weren't as useful as I'd hoped - the crashes aren't directly attributable to Prevx but some other component that at some time was probably affected by Prevx - and there is no "paper trail" to track that down.

    We still cannot reproduce the problems and haven't received any responses for someone who can reproduce it and is available for remote assistance, but the invitation still stands :)
     
  5. pegas

    pegas Registered Member

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    It is pity. Which components you are talking about? Do you mean any software or hardware incompatibilities?

    Yeah but one thing is sure, I am without Prevx a few days now and no crashes occur. So it must be down to Prevx. What do you recommend if I am not able to replicate those issues by an order? Will has a remote session any sense and benefit?
     
  6. papillonn

    papillonn Registered Member

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  7. pegas

    pegas Registered Member

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    Joe, I am apparently not alone having crashes Opera vs. Prevx. You can see here on forum that kasperking and tarnak had complained as well. So did you have a remote session with them or do you have obtained other useful information that could finally resolve the issue?
     
  8. kasperking

    kasperking Registered Member

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    well i have had a remote session with joe that supposedly solved an issue with prevx and ad muncher/win patrol plus though i still had browser crashes but i have moved on to windows 7 ultimate and i am currently using Kis 2010 only and no more crashes....touch wood;)
     
  9. dlimanov

    dlimanov Registered Member

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    I have the latest Opera (non-RC) and Prevx 3.0.5.23 with SafeOnline on, running on WinXP Pro. No issues whatsoever.
    My $0.02 cents.
     
  10. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Not for the last few weeks - however, if any of these users or anyone else is experiencing a reproducible issue, please let me know. I have had no responses yet for remote assistance availability and we still cannot reproduce any problems.
     
  11. puff-m-d

    puff-m-d Registered Member

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    Hi Joe,

    I just had my first crash with any of the RC's today. I could not see any specific reason for the crash as no other program seemed conflicted, only PrevX which error reporting stated had stopped working. All dump files and any other error reporting or crash related information has been emailed to you. Thanks and hope this helps...
     
  12. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Thank you for the very descriptive details via email :) We will hopefully have an answer shortly!
     
  13. pegas

    pegas Registered Member

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    Hi Joe,
    Sometimes still getting malfunction of touch pad (the left corner - reload a web page) randomly. With SO disabled it doesn't happen.
    Regards,
    pegas
     
  14. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Have you noticed if this occurs only on HTTPS/secured websites or does it happen on any website?
     
  15. pegas

    pegas Registered Member

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    I encountered this on HTTP sites. HTTP level is "Low" and it seems that the malfunction occurs after certain time of browsing but it is just my assumption. Couldn't it be an interference with the Microsoft wireless multimedia keyboard, just another assumption. Usually restarting a browser helps.
     
  16. Triple Helix

    Triple Helix Webroot Product Advisor

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  17. rolarocka

    rolarocka Guest

    Prevx crashed two times doing this:
    Make sure something is in "Undo Cleanup"
    Press "Remove all".
    Right after that got to "Undo Cleanup" again and press "Remove all" again - Crash.
    First time it disabled itself. Second time it looks like this (freezed GUI):
     

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