I'm hoping someone will help me with what is becoming a difficult problem with no solution in sight. A customer has been running Prevx for a couple of weeks with no problems. The notebook is running Windows XP Pro, SP2, latest windows updates loaded, Spybot, SpywareBlaster and Eset Smart Security. Then the user profile was corrupted, I created a new profile and copied all the necessary documents from the old to new profile. Unfortunately Prevx was not happy. When trying to run, install or uninstall Prevx a message popped up saying Prevx had encountered an error and needs to close. I tried using RevoUninstaller but this resulted in the same error. Then frustration and stupidity took hold and I deleted the program folder and some registry entries hoping this would allow me to reinstall/uninstall the program. Then I found this forum. I would be very grateful if someone would help extract me from this mess.