Post-Scan Actions Issues

Discussion in 'ESET Smart Security' started by Quad, Apr 19, 2013.

Thread Status:
Not open for further replies.
  1. Quad

    Quad Registered Member

    Joined:
    Jan 10, 2013
    Posts:
    47
    Yesterday, I was leaving office and wanted to perform a full scan, so I initiated the scan with the post-scan action set to 'Shutdown'. I always have the 'Cleaning Level' set to 'No Cleaning' in the 'ThreatSense engine setup' as I prefer to review any possible "threats" and then take the action I deem necessary.

    Long story short, something delayed me and I didn't leave the office, and the scan completed but to my surprise the computer didn't shutdown as intended, instead, it showed a list of possible "threats" and the possible actions asking my intervention. So if I left office on time, the computer would've been left ON for the whole weekend, waiting for my intervention.

    Now, when the user sets the option that the computer should shutdown after the scan is completed, it means that the user isn't going to attend/babysit the scan process, and therefore ESS should override any other setting (like no cleaning > prompt for action in the advanced setup) and shutdown the computer, and then prompt the user about "anything" next time the computer is started, otherwise the post-scan action becomes useless.
     
  2. encus

    encus Registered Member

    Joined:
    Nov 2, 2009
    Posts:
    535
    What version of ESS are you using?

    Thanks.
     
  3. Quad

    Quad Registered Member

    Joined:
    Jan 10, 2013
    Posts:
    47
    It's 6.0.316.
     
Thread Status:
Not open for further replies.