"Poor media quality error"

Discussion in 'Acronis True Image Product Line' started by MAK007, Feb 2, 2005.

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  1. MAK007

    MAK007 Registered Member

    Joined:
    Feb 2, 2005
    Posts:
    1
    I purchased TI 8 several weeks ago. All it does is make coasters. Every time I try to make a disk image, I get through a few CD-R and then I get a "Poor media quality". Is there a fix for this? Or did I get ripped off by a fradulent company. Any comments?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello MAK007,

    Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/).

    We are really sorry for the inconveniences.

    Could you please update your CD burner firmware and if the problem persists please download, unpack and install the following file:

    http://www.acronis.com/files/support/TrueImage8.0_cdlog_s_en.zip

    After this please run the program, reproduce the problem and send the cdrecord.log file created in the \Program Files\Common Files\Acronis\CDRecord folder to support@acronis.com along with the link to this thread.

    Thank you.
    --
    Ilya Toytman
     
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