Poll: Your experience with v9 so far?

Discussion in 'Acronis True Image Product Line' started by mark7, Oct 5, 2005.

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Your experience with TI version 9 so far?

Poll closed Oct 12, 2005.
  1. Latest build of version 9 is working great for me! Way to Go ACRONIS!

    11 vote(s)
    15.1%
  2. I've got some issues with version 9, but I can at least reliably image and restore my drive.

    9 vote(s)
    12.3%
  3. Yikes! I'm staying with version 8 for now!

    46 vote(s)
    63.0%
  4. Bleh - I'm using another imaging product.

    7 vote(s)
    9.6%
  1. mark7

    mark7 Registered Member

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    Put me down for #3 :)
     
  2. sarutaro

    sarutaro Registered Member

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    I am very happy with both V8 and V9.
    With v8, backup tib indeed saved my life and pain when booting was failed.
    I feel that backup seems to be about twice slower with v9 than with v8.
    That is not big deal, though. Narusato
     
  3. mark7

    mark7 Registered Member

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    Well, the slowdown in image creation is what prompted me to revert to version 8. I found the file-based backup to be e-x-t-r-e-m-e-l-y slow. I could image and then mount an entire 1.5GB data partition in less time.
     
  4. sarutaro

    sarutaro Registered Member

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    I forgot to mention about the backup of files/folders. I agree with mark7. It was soooo slow that I stopped doing it. I don't think I will ever use filer/foler baclup with v9. Sarutaro
     
  5. schmatt

    schmatt Registered Member

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    #3 all the way. So far the poll is definitely not in favor of v9 with 58% sticking with v8 and only 12.5% completely satisfied with v9. I can't wait to see how this develops as more people respond.
     
  6. Freegoo

    Freegoo Registered Member

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    #3, but I wish I had Version 8 to fall back on. :'(

    Am thinking about opting for a refund and buying version 8 from newegg.
     
  7. DonKid

    DonKid Registered Member

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    S?o Paulo, Brazil
    No problem with TI 8 or 9.
     
  8. mark7

    mark7 Registered Member

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    33 votes .. 3 out of 4 staying away from v9
     
  9. Hannes

    Hannes Registered Member

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    Very interesting - the ratio keeps about the same so far.
     
  10. rollers

    rollers Registered Member

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    I had to delete the acronis secure zone as my comp restarted every time I tried to access it.
    Other than that it has worked well apart from only working from the boot disk on the safe option.

    Rollers
     
  11. Snoggi

    Snoggi Registered Member

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    No problems with the built 2277 here
     
  12. Omicron

    Omicron Registered Member

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    currently I am still working with version 7
     
  13. disabled

    disabled Registered Member

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    Location:
    South Africa
    Thanks Guys you all saved me an UpGrade to V9...I think I'll stick to V8...Until such time it gets faster...:doubt: Proofs in the eating of the pudding...V8's are faster than V9...HehHeh...
     
  14. gmoss

    gmoss Registered Member

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    On my system I don't seem to be able to get Version 9 to verify or restore from a Boot CD. It will verify fine when in normal mode (Booted in Windows XP) and will verify with a V8 boot disk. I am sure they will get the kinks out of 9. But for now I am back to 8 which works great for me.
     
  15. mark7

    mark7 Registered Member

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    Perhaps the percentages for "Latest build of version 9 is working great for me! Way to Go ACRONIS!" and "I've got some issues with version 9, but I can at least reliably image and restore my drive" will improve as newer TI v9 builds are released and issues are addressed by Acronis...

    One reason I wanted to limit the poll to one week was to get a current snapshot. It might be meaningful for another similar poll in a month or two if Acronis actually fixes the problems.

    Qualify/justify/indemnify it any way you want; 20% satisfaction on rollout is DISMAL performance for any software release.

    Reason I am staying with TI v8 is not just the "bugs" in v9. I do not care for the new GUI, and the new features do not bring any "value added" for this user.

    It is nothing new in the software world for a new version to be released that disappoints and has loyal users staying with the previous release.

    Unfortunately, due to marketing and what-other reasons, the practice of not releasing a new build (no new dollars from exisiting customer base) and instead going to a major version update (new dollars) is becoming more commonplace.

    Case in point (IMO relevant here in this TI thread because Acronis also makes that) is Acronis Privacy Expert. I got a free upgrade to v8 because v7 still had issues when Acronis decided to release the next "build" as v8 rather than a new v7 build. Now we've learned that PE v8 development will not address these issues either, and a new PE v9 is due out by the end of October. Will PE v9 address the outstanding issues of PE v7 & v8?

    Your guess is as good as mine, but a year is enough time I think, and my engineering support division (my time testing the product) and my marketing division (my wallet) have told me to move on...
     
  16. Scopacetic

    Scopacetic Registered Member

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    Any poll taken from a support site is going to be biased toward dissatisfaction. Most satisfied customers don't even know about this site. However, the trend in satisfaction over time is still relevant. I remember the dismal state of the product with the rollout of TI8, especially lack of RAID support and worse, lack of staff at Acronis with no answers from them for weeks at a time. Hang in there and things will improve.
     
  17. I adopted a policy early in the TI9 mess of staying with T8 until an
    acceptably fixed build of TI9 was released. 2277 has a date of
    October 3, after I decided to sit back and wait. Is 2277 truly
    fixed for the Win 98SE user (SNAPMAN bug fixed, install completes
    so that product can be used, to name the two worst 98SE problems)?
    I'd like to hear from other 98SE users here. Thanks.

    Meanwhile, keep me in the "8 for now" camp.
     
  18. Hannes

    Hannes Registered Member

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    Let's vote here!
     
  19. Ana

    Ana Guest

    Stay away from 9. I wish I had a past experience with their previous releases but I dont. Tried different builds, the product would not work after install. Support got back with me after 4 days... Now I am having a hard time getting a refund. Put me down for # 4.
     
  20. Crashpilot

    Crashpilot Registered Member

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    Please put me in the 2nd group. I have some problems with the Windows version but the recovery CD works as it is supposed to and it does it faster than TI 8 did.

    Crashpilot
     
  21. streetwolf

    streetwolf Guest

    I was looking at TI as a replacement for Norton Ghost 9 only for the reason I want to get away from Symantec products.

    But I have to admit that Ghost is a lot better IMO.

    Oh well.... I guess I'll upgrade to Ghost 10 and accept all the extra services that I will have to run. Leave it to Symantec.
     
  22. sandokan

    sandokan Registered Member

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    Your opinion is quite wrong when compared to TI8 I'll have you know. Good luck to you with Sillimantec and their Merry Bloat Code Monkeys.
     
  23. milleron

    milleron Registered Member

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    Good luck with Ghost 10. I paid for Ghost 9 for the simple reason that it takes the pain out of rotating sets of backups. HOWEVER, I could get it to install on only one of my XP machines. On the other, there is some problem with DEP (Device Execution Prevention) that's a feature that came with SP2, and Ghost won't run at all. A dozen posts to Symantec support got me some replies but NO results and NO refund. Like I said, good luck, but I'm back to TI8. It requires a lot more management in making multiple rotating backup sets, but, it WORKS.

    Ron
     
  24. WFO

    WFO Registered Member

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    Feb 9, 2005
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    You should be able to solve that yourself. Just disable DEP in the boot.ini.

    Change: "noexecute=optin" to "noexecute=alwaysoff"

    If you don't no where it is. Go to My Computer/Tools/Folder Options/View

    Check "show hidden files and folders." Uncheck "hide hidden operating system files."
     
  25. allen6

    allen6 Registered Member

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    Put me down for #3, went back to TI8 last week. Acronis Tech Support keeps promising a fix, but as we all know nothing yet.