Please, how to renew my Licence ?

Discussion in 'NOD32 version 2 Forum' started by Mack Jones, Dec 20, 2005.

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  1. Mack Jones

    Mack Jones Registered Member

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    Hi everbody !
    I've just decovered my licence will expire on 21 december 2005 (!) :p
    How can I renew it ?
    Thank you for helping :)

    M.J.
     
  2. ejr

    ejr Registered Member

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    The link below should tell you everything you need to know.

    http://www.computech4u.net/Renewal.htm
     
  3. Mack Jones

    Mack Jones Registered Member

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    Thanks ejr :)
     
  4. ejr

    ejr Registered Member

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    Glad I could help.

    Usually I'm the one requesting help :)
     
  5. Togg

    Togg Registered Member

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    I got an email reminder 10 days before my licence expired. Have you got some form of email filtering program that could have treated your reminder as spam?
     
  6. Mack Jones

    Mack Jones Registered Member

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    Well...I don't think so...my ISP don't filter mails.
    What's about this mail from Eset ?
     
  7. Blackspear

    Blackspear Global Moderator

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    More than likely, the email was from a Reseller reminding to renew.

    Cheers :D
     
    Last edited: Dec 21, 2005
  8. Mack Jones

    Mack Jones Registered Member

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    Simple question:
    My licence expired...can I renew ?
    Or should I pay a new licence ?
    :D

    Thanks :)
     
  9. ejr

    ejr Registered Member

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    I'm not a re-seller of the product, just a relatively new user of NOD32. So I can't definitively answer that question. Blackspear or a few others could probably answer though.

    But I would imagine that if you can show them that you had a license at one time, that they would let you renew.
    Did you save the email with your purchase confirmation and the email with your username and password to download the commercial product?

    If not, it's a good idea to create an "anti-virus" folder in your outlook, outlook express, or email handling program and save the corresponding emails when you pruchase this time.

    Good luck!
     
  10. mrtwolman

    mrtwolman Eset Staff Account

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    Try to ask @ ESET support...
     
  11. Blackspear

    Blackspear Global Moderator

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    Yes, just renew, and there are 2 year renewal licenses available for a fraction more.

    Cheers :D
     
  12. Mack Jones

    Mack Jones Registered Member

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    Thanks Guys !


    To ejr:
    Yes I saved my ID/pass ;)
     
  13. Togg

    Togg Registered Member

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    my email came from something called Webley@aspect systems (same place I get the 24 hour Threats Analysis from) but the return address was eset.co.uk?
     
  14. webyourbusiness

    webyourbusiness Registered Member

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    Aspect is the UK distributor - you're in the UK right?
     
  15. Togg

    Togg Registered Member

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    yes I am, and I seem to remember being automatically forwarded to eset.uk once I decided to d/l (I didn't bother with trial, just bought it outright - one of my smarter decisions!). I renewed for two years last October.
     
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