please help meeeeeeee

Discussion in 'malware problems & news' started by roland deschain, Oct 17, 2005.

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  1. roland deschain

    roland deschain Registered Member

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    ok i have mcafee 2006 antivirus . i am getting a msg saying PUP found ( potentially unwanted program ) ok and when i go to remove it it wont let me . it is calling it adware-Virtumundo the file name is pmnno.dll and the file path is C:\\WINDOWS\system32 . it is saying that it cannot be cleaned. ok this happend about a week ago. i couldnt do anything to remove (when i go into safe mode it just freezes after it asks if u want to continue working in sage mode or go to system recovery) so i chose to trust it.after that i started getting a msg when i got on to Internet saying to download Winfixer ok i kept on getting that msg so i downloadit and after that every time i wanted to go to a site or google something i get redirected to a diferent search engine o_Oo_Oo_O so someone has any advice please respond..
     
  2. bigc73542

    bigc73542 Retired Moderator

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    It is more than likely "winfixer" have you tried to manually delete pmnno.dll in safe mode or have you run a virusscan in safemode? Hopefully it will be removed with a virusscan in safe mode.
     
  3. roland deschain

    roland deschain Registered Member

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    ok ill try again but im locking up when i try to get in safe mode .. this never happend untill now..
     
  4. TopperID

    TopperID Registered Member

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    Whether you can get rid of this .dll in safe mode may depend on whether it is locked into an important system file, such as Winlogon.exe, which will itself still be running even in 'safe'.

    If you have difficulty you can try Unlocker from here:-

    http://ccollomb.free.fr/unlocker/#download

    You just need to install Unlocker, navigate to pmnno.dll in Explorer, right click it and select Unlocker. Then ensure you select 'delete' in the drop-down box at the bottom left of Unlocker before clicking 'Unlock All'.

    Hopefully that will do it!
     
  5. FanJ

    FanJ Guest

    Last edited by a moderator: Oct 17, 2005
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